Leasing Agent- Entry Note

Cornerstone Residential • Salt Lake City, UT

1d

About The Position

Cornerstone Residential is a property management company managing more than 23,000 housing units across 229 communities in the western and mid-United States. The company focuses on exceptional service, protecting and enhancing property value, and resident and employee satisfaction.

The Leasing Agent welcomes prospective residents, assists with property tours, provides accurate apartment information, processes rental applications, secures lease agreements from qualified applicants, and assists with lease renewals. The role performs duties in accordance with Fair Housing Laws and company policy while supporting client expectations, property budgets, and management agreements. This is a full-time, hourly, non-exempt position, with a schedule of Tuesday through Friday, 9 a.m.–6 p.m., and Saturday, 10 a.m.–4 p.m. Compensation is $18–$22 per hour, with eligibility for monthly commissions.

Requirements

• At least 1 year of experience in a similar role; residential property management experience is preferred, while hospitality, retail, sales, or customer service experience will also be considered.
• At least 1 year of customer service and sales experience.
• High school diploma or equivalency certificate.
• Valid driver's license, good driving record, and current motor vehicle insurance meeting state requirements.
• Proficiency in speaking, reading, and writing English.
• Strong computer skills, including MS Office, Google Apps, property management software, email, internet, and social media.
• Ability to pass a background and drug screening.

Nice To Haves

• HUD/LIHTC experience.

Responsibilities

• Carry out the property owner's objectives in the daily operation of the apartment community.
• Communicate positively and professionally with applicants, residents, vendors, clients, and guests.
• Help maintain occupancy in line with owner and budget expectations and use professional leasing techniques.
• Assist with monthly market surveys and analysis, advertising and marketing strategies, and maintaining online marketing sources.
• Meet company expectations for converting phone and walk-in traffic into leases.
• Promote positive resident and management relations, resident retention, and resident safety, comfort, and privacy.
• Prioritize customer service requests and follow up; assist with resident retention programs and move-in orientations.
• Maintain organized, current, accurate, and confidential resident files, leases, forms, documents, and reporting systems.
• Assist with periodic reporting as requested.
• Follow risk-management procedures, including timely reporting of injuries, illnesses, and property damage.
• Help residents report maintenance needs, document facility issues, monitor the physical property, and follow up on maintenance requests.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Supplemental insurance
• Employer-paid life insurance
• Employer-paid AD&D
• Employer-paid long-term disability insurance
• Employer-paid short-term disability insurance
• 401(k) plan
• Paid vacation time
• Paid sick time
• Discounted housing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED