Leasing Agent- Entry Note
About The Position
Cornerstone Residential is a property management company that manages more than 23,000 housing units across 229 communities in the western and midwestern United States. The company focuses on resident and employee satisfaction, maintaining high occupancy, and protecting and enhancing the value of the properties it manages. The Leasing Agent welcomes prospective residents, assists with property viewings and tours, provides accurate information about apartment homes, processes rental applications, secures lease agreements from qualified applicants, and assists with lease renewals. The role carries out duties in accordance with Fair Housing Laws and company policy and supports client expectations under the applicable financial operating budget and management agreement. This is a full-time, hourly, non-exempt position with a Tuesday–Friday schedule of 9 a.m.–6 p.m. and Saturday hours of 10 a.m.–4 p.m. Compensation is $18–$22 per hour, with eligibility for monthly commissions.
Requirements
- At least 1 year of experience in a similar role; residential property management experience is preferred.
- At least 1 year of customer service and sales experience.
- High school diploma or equivalency certificate.
- Valid driver's license, good driving record, and current motor vehicle insurance meeting state requirements.
- Proficiency in speaking, reading, and writing English.
- Strong computer skills, including MS Office, Google Apps, property management software, email, internet, and social media.
- Ability to pass a background check and drug screening.
Nice To Haves
- HUD/LIHTC experience.
- Experience in residential property management.
- Experience in hospitality, retail, sales, or customer service.
Responsibilities
- Carry out the property owner's philosophies and wishes in daily community operations and help meet client objectives and expectations.
- Maintain positive, professional, and effective communication with applicants, residents, vendors, clients, and guests.
- Maintain occupancy levels in line with owner and budget expectations and use professional leasing techniques.
- Assist with monthly market surveys and analysis, advertising and marketing strategies, and keeping online marketing sources updated daily.
- Meet company expectations for closing ratios on phone and walk-in traffic.
- Promote positive resident and management relations, prioritize resident needs, and assist with resident retention programs.
- Help ensure residents' safety, comfort, and privacy and complete move-in orientations consistently.
- Maintain organized resident files and ensure their integrity and confidentiality, following company procedures.
- Maintain and update documents and reporting systems and assist with periodic reporting as requested.
- Follow risk-management procedures, including timely reporting of injuries, illnesses, and property damage.
- Assist residents in reporting maintenance needs, document facility and maintenance needs, and help ensure timely completion.
- Monitor the physical property, identify concerns, notify the immediate supervisor, and follow up on maintenance requests.
Benefits
- Medical, dental, and vision coverage.
- Supplemental insurance available.
- Employer-paid life, AD&D, LTD, and STD insurance.
- 401(k) plan.
- Paid vacation time.
- Paid sick time.
- Discounted housing.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
