Leasing Agent (Part Time)

CAPSTONE REAL ESTATE SERVICES, INC.•San Antonio, TX

4d•Onsite

About The Position

This is a part-time Leasing Agent position focused on achieving community revenue and occupancy goals. The role involves all aspects of sales and leasing, from initial prospect interaction to move-in and ongoing resident relations. The agent will also be responsible for marketing efforts, maintaining property appearance, and utilizing property management software.

Requirements

Two years of Leasing experience in the Multifamily industry
Solid sales and customer service skills
Ability to work well in a team environment
Active listening skills and willingness to learn
Ability to pay close attention to detail with a high degree of accuracy
Strong communication (written and verbal) and interpersonal skills
Good organizational and time management skills
Strong computer skills
Weekends Required

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals by greeting and qualifying prospects, conducting tours, showing apartments, processing applications, credit screening, and criminal background checks.
Prepare lease and move-in packages and ensure a smooth resident move-in and lease signing.
Inspect apartments before resident move-in to ensure they are ready and schedule any necessary maintenance.
Stay informed about market and competitor conditions to impact occupancy and sales.
Develop and implement marketing plans and goals to sustain occupancy.
Follow community policies related to concessions, specials, and programs to boost occupancy.
Design and execute marketing activities to drive traffic, including resident referral and employer outreach programs, and internet marketing.
Use on-site property management software to track availability, record activities, manage data, and capture resident information.
Ensure community and show units meet show quality standards through daily inspections and merchandising.
Communicate maintenance and upkeep needs to the maintenance team.
Follow up with prospects and new residents to ensure satisfaction via email, notes, or phone calls.
Execute lease renewal program activities, including preparing renewal letters, contacting residents, and ensuring timely signing and implementation of documents.
Respond quickly and courteously to resident and client/owner concerns and questions, taking prompt action to solve problems or convey requests to the appropriate individuals.
Promote a positive image of the apartment community and management company.