Leasing Agent

URBAN LEAGUE OF ROCHESTER ECONOMIC DEVELOPMENT • City of Rochester, NY

19h • Onsite

About The Position

The Urban League Economic Development Corporation is a not-for-profit development and management company that assists low- and moderate income families and seniors to secure suitable housing across upstate New York. The Full-time Leasing Agent assists the Site Manager to oversee the daily activities of the property including financial results, legal and compliance adherence and resident satisfaction.

Requirements

• High school diploma or general education degree (GED)
• Minimum 1 year of related experience and/or training in the property management field.
• Valid Class D driver’s license required.
• Excellent time management and communication skills are necessary.
• Basic personal computer skills that include the ability to send/receive email messages, post information to a database or spreadsheet, and perform basic word processing, bookkeeping, and/or data entry.
• Proficient with a tablet or similar device for daily tasks.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write correspondence and fill out completed spreadsheets.
• Ability to add, subtract, and divide in all units of measure using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed instructions.
• Ability to deal with problems involving issues that may arrive in the day to day operations.

Nice To Haves

• Associate or Bachelor’s degree preferred.
• Ability to speak Spanish is highly preferred, but not required.

Responsibilities

• Assists the Site Manager to manage all aspects of a building’s occupancy.
• Answers phone calls, messages, and email promptly; within a few hours but never exceeding 24 hours.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner.
• Meets with prospective tenants to show properties, conduct interviews, receive rental applications, and explain terms of occupancy.
• Processes applications and assists the Site Manager and maintains the waitlist.
• Contributes to team efforts by accomplishing related tasks as needed.
• Performs or assists with any operations as required to maintain workflow and to meet schedules.
• Complies with anti-discrimination laws regarding housing, renting, and advertising.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED