Leasing Agent

Rocky Mountain Mutual Housing Association • Denver, CO

6d • Hybrid

About The Position

The Leasing Agent has full responsibility for site marketing and leasing, application processing, review and documentation, program compliance, wait list process, and unit-file maintenance. This role requires a professional demeanor and the ability to work effectively in a professional office environment, with occasional exposure to outdoor weather conditions and the need to lift up to 30 pounds. The position also involves occasional evening and weekend work.

Requirements

• High school diploma or equivalent.
• Minimum of 1 year of previous low-income housing property leasing.
• Previous leasing, sales, or customer service experience is a plus.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office and property management software (e.g., Yardi).
• Ability to work weekends and flexible hours as needed.
• Professional demeanor and a positive attitude.
• Ability to communicate effectively, both orally and in writing.
• Present self in a neat, clean, and professional manner at all times.
• Regular attendance and punctuality are mandatory.
• Intermediate level experience in computer skills, including Word, Excel, Outlook, and community software applications.
• Comfortable working in a professional office environment.
• Must be able to perform the essential functions of the job with or without a reasonable accommodation.
• Must possess a positive attitude and professional demeanor with all staff, residents, and vendors.

Nice To Haves

• Associate or bachelor’s degree preferred.

Responsibilities

• Greet prospective residents, conduct property tours, and highlight community features and benefits.
• Respond promptly to leasing inquiries via phone, email, and in-person.
• Process rental applications, conduct background checks, and prepare lease agreements.
• Maintain accurate records of leasing activity, traffic, and follow-ups.
• Assist with marketing efforts, including online listings, social media, and community outreach.
• Ensure model units and common areas are clean and presentable.
• Support resident retention efforts and respond to service requests or concerns.
• Collaborate with the property management team to meet occupancy and revenue goals.
• Perform duties in compliance with all applicable fair housing, federal, state, and local statutes, and in compliance with all loan, grant, or program requirements.
• Participate in training in order to comply with new or existing laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED