Leasing & Admin Specialist

Hazelview Properties • Toronto, ON

89d • $45,000 - $55,000

About The Position

The Leasing & Administration Specialist thrives in a fast-paced, entrepreneurial
environment and possesses strong negotiation and communication skills. They are
primarily responsible for the leasing units and maintaining an occupancy rate of
100% in a portfolio of multi-residential high-rise apartments as well as the day
to day administration of the property.

Requirements

• Completion of High School or general education degree (GED)
• 2+ years of related experience in a sales or related role
• Experience with Leasing principles would be an asset
• Proven track record of following through to achieve results
• Computer skills (Microsoft Office Suite, Yardi, Email, Internet)
• Strong team player, eager and willing contributor to team success even in areas outside of position requirements
• Ability to work a flexible schedule, including evenings and weekends
• Ability to allocate own time effectively, work well under pressure, and manage tight deadlines
• Ability to take initiative, innovate, and continuously seek to improve

Nice To Haves

• Experience with Leasing principles would be an asset

Responsibilities

• Demonstrate excellent sales/leasing skills, continuously seeking to minimize vacancy and achieve leasing targets
• Immediately record all telephone and in-person visits on appropriate reports
• Complete and maintain guest cards according to established procedures
• Greet prospective residents and determine their needs and desires for accommodation (ask questions; utilize completed guest cards, etc.)
• Show community and suite(s), applying product knowledge to match the client’s needs by communicating the features and benefits
• Close the sale
• Complete application to lease with the prospect, secure deposit and other required documentation in accordance with company procedures
• Submit application for approval and promptly advise applicant of approval review outcome
• Prepare lease agreements, secure new resident signature(s) on all required paperwork prior to move-in, and process paperwork in accordance with company procedures
• Ensure all suites are completely ready for resident to move-in on agreed date
• Maintain accurate record of monthly commission bonuses
• Participate in training as required
• Complete and submit as required Traffic, Sales & Log reports
• Stay constantly abreast of competitive offerings by playing an active role in conducting market surveys and regularly shopping the competition
• Ensure that a superior level of co-operation, service and support is provided to residents
• Promptly respond to resident issues and service requests
• Be available to residents for general inquiries about living in their suite, building and community
• Actively managing lease renewals and retention program
• Collaborate with cleaning and maintenance teams to ensure optimal service to residents
• Follow up on work orders as needed
• Responsible for day-to-day operations of the building including but not limited to:
• Responsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to residents
• Receiving and coordinating service requests
• Receiving tenancy termination notices, reviewing rent ready and vacancy reports
• Assisting with "move-in" and "move-out" procedures and surveys
• Any other duties as requested by management.

Benefits

• quarterly bonuses
• comprehensive health and dental benefits
• employee recognition program
• continuous development opportunities
• a variety of paid time off plans (e.g. vacation, wellness, and volunteering days)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED