Lease-Up Sales Coordinator

Cascade Management • Tigard, OR

12h • Hybrid

About The Position

The Lease-Up Sales Coordinator is responsible for driving occupancy and revenue by effectively marketing available units, qualifying prospects, and converting leads into executed leases. The role balances customer service, sales acumen, regulatory compliance, and operational accuracy. Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values. Cascade Management’s Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.

Requirements

• High School diploma or general education degree (GED) and experience with Microsoft Suite required.
• Valid Driver’s License and insurance is required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to operate all office equipment such as telephones, computers, 10 key, photocopier, and fax machine etc.
• Microsoft Suite experience is required; Word, Excel, Outlook and other efficiency tools.
• Must have strong attention to details.
• Must have ability to interact with a wide range of people, have excellent customer service, and "can do" attitude.
• Ability to remain organized, multi-task, and work well under pressure.
• Professional and polished image.
• Ability to work with multiple teams and varying skill sets.

Nice To Haves

• Experience in Affordable Housing and Leasing operations considered a highly desirable qualification.
• Must employee must complete LIHTC/HUD training courses within 3-months of hire date with a passing score.

Responsibilities

• Driving occupancy and revenue by effectively marketing available units, qualifying prospects, and converting leads into executed leases.
• Balancing customer service, sales acumen, regulatory compliance, and operational accuracy.
• Demonstrates the ability to quickly establish trust and rapport with prospective residents through professional, responsive communication via phone, email, and in-person interactions.
• Applies persuasive communication and follow-up strategies to guide prospects through the leasing process, resulting in completed applications and secured deposits that meet company and regulatory requirements.
• Understands and accurately applies LIHTC and/or HUD program requirements, including eligibility screening, waitlist management, and documentation standards. (May be trained within the first 3 months of employment)
• Consistently operates within Fair Housing laws and company policies, ensuring equitable treatment of all applicants and accurate execution of compliance-driven processes.
• Effectively coordinates early lease-up activities, schedules appointments, and supports cross-functional teams to ensure smooth progression from inquiry to move-in.
• Manages high-volume inbound and outbound communications across multiple channels, ensuring timely responses, clear documentation, and appropriate follow-up.
• Maintains accurate data entry, records, reports, and tracking systems to support leasing operations, audits, and program compliance.
• Prioritizes tasks, meets established deadlines, and proactively communicates challenges or delays to supervisors.
• Monitors local market conditions and competitor activity to inform leasing strategies and support occupancy goals.
• Supports and participates in outreach activities and prospect meetings across assigned geographic areas to build applicant pipelines and community presence.
• Demonstrates flexibility in managing competing priorities, supports team objectives, and willingly performs additional duties as needed.

Benefits

• Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED