Lease and Rental Coordinator

Allegiance Trucks • Hartford, CT

5d

About The Position

The Lease and Rental Coordinator is a customer-facing position responsible for inbound and outbound aspects of the rental business and inbound and outbound service-related calls for lease and rental customers. The role supports rental yard inventory and security, customer account setup, reservations, truck check-in and check-out, documentation, driver dispatch, vendor service coordination, and accounts receivable collections.

The coordinator is expected to maintain a professional, clean, safe, and customer-focused environment; communicate and cooperate with department managers and personnel; complete assigned work within the allotted time; demonstrate an aptitude to learn and advance; and act honestly in all company-related dealings. Employment may be contingent upon an acceptable job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

Requirements

• High school diploma preferred.
• At least 3 years of experience in an administrative support role.
• High level of customer service disposition.
• Detail-oriented.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to communicate and cooperate with department managers and personnel.
• Ability to complete assigned tasks within allotted time frames.
• Aptitude to learn and advance.
• Honesty in company-related dealings.

Nice To Haves

• High school diploma.

Responsibilities

• Maintain daily rental yard inventory and secure rental trucks at assigned rental yards.
• Reconcile daily inventory yard checks with business system inventories.
• Answer inbound and make outbound rental- and service-related phone calls and emails.
• Assist with setting up new customers; collect and review account applications.
• Take rental truck reservations and balance inventory to support reservations.
• Check in and check out rental trucks and perform inbound and outbound damage inspections.
• Verify rental trucks have current inspections, licensing, and permitting documents.
• Oversee collection, verification, and filing of Certificates of Insurance for rentals.
• Assist with dispatching delivery drivers to move rental trucks and lease trucks.
• Assist customers and the service department by coordinating vendor services, such as tows and road service.
• Assist with accounts receivable collections.
• Maintain a clean, safe, professional, and customer-focused environment.
• Communicate and cooperate with department managers and personnel.
• Complete assigned tasks within the allotted time frame and demonstrate honesty in company-related dealings.

Benefits

• Competitive starting pay.
• Medical, dental, and vision plans.
• Complimentary life insurance policy and voluntary coverage options.
• Paid time off, including vacation, sick time, and floating holidays.
• 401(k) with company match.
• Additional training and support for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED