Lease Administrator, Operations

DLL Group•Burlington, ON

3d•Hybrid

About The Position

As a Lease Administrator within the Lease Adjustments department, you will work collaboratively with a team of approximately 6 colleagues on completing retail transactions system adjustments, system audits, and reporting. Your role will involve ensuring that all lease and loan contract adjustments are accurately completed, consistent with credit, system, and authority matrix requirements. You will be responsible for adhering to credit and matrix authorizations, system rules, and corporate policies to ensure the accurate completion of adjustments while meeting customer expected turnaround-timing commitments.

Requirements

Strong attention to detail and excellent keying data entry skills.
Ability to manage multiple priorities within tight timeframes while maintaining ongoing attention to detail while meeting set deadlines.
Must be self-directed, decisive and goal oriented.
Comfortable working in an empowered work environment with established goals/expected results and limited step-by-step direction.
Ability to embrace and champion change.
Capable of driving growth capacity by continuously looking for better ways to improve processes.
Excellent problem-solving skills along with logical thinking.
Excellent verbal and written communication skills along with effective interpersonal skills.
Able to work independently.
Excellent planning & organizational skills.
Solid team player with the ability to work in a very demanding, fast-paced environment.
Proficient in MS – Word & Excel and Outlook.
Ability to work from Burlington office 2x per week.
Post-Secondary education a requirement or relevant work experience preferred.

Nice To Haves

Having worked in a Finance or Operations function with leasing or financing industry experience considered an asset.

Responsibilities

Responsible for the accurate and timely updates of all necessary information in DLL’s back end system relating to financial adjustments (Including but not limited to): Add-on’s, Restructures, Assignments and Assumptions, Address changes and any necessary tax changes, Credit and Re-bills.
Responsible for the accurate and timely updates of all necessary information in DLL’s back end system relating to non-financial adjustments (Including but not limited to): Email invoicing setup, Asset address location changes, Tax adjustments, Insurance setups.
Responsible for Contract Terminations including: Full contract closures, Partial contract closures, Reapplication of lifted funds during processing, Monthly contract mirrors and write off terminations.
Responsible for conducting daily, weekly, monthly and ad-hoc system audits, including the completion of findings.
Pre-authorized payment setups.
Back-up to others as deemed necessary and assigned by manager.
Responsible for file preparation for imaging.
Responsible for amending the necessary information ensuring all financial information/amendments are processed within the agreed upon timelines.
Develop and maintain a positive consultative relationship with internal customers as it relates to key system requirements and processes.
Accountable for achieving daily, weekly and monthly KPI’s and SLA’s.
Ongoing procedure review and update, including updating procedures, training manuals, and reports.
Support the implementation of IT projects, which includes but not limited to the creation of: test cases, execution of test cases, creation/amendment of procedures/training material, and training of users.
Responsible for ensuring that proper records are kept and that policies and procedures are followed, as well as, ensuring all internal controls are adhered too.
Responsible for managing the Lease Administration portion of all system testing and training as it relates to Projects/Desktop/Off-Site testing.
As part of the Lease Adjustments team the Lease Administrator will also be called upon to complete other administration responsibilities to ensure effective workload for the entire team.
Special projects and other duties as assigned by management from time to time.
Back-up to others as deemed necessary and assigned by manager.

Benefits

Two working days per year volunteering for a local charity
Bonus plan
Remote working from home opportunities
Flexible hours
Career development opportunities: online learning, member development programs, Tuition reimbursement program.
Outstanding Medical, Dental, Vision and Paramedical benefit programs
Employer paid defined contribution pension plan
Industry leading Vacation package
Subsidized Gym membership programs
Employee Referral program