Lease Administrator — Real Estate & Lease Administration

Murkez Technologies•San Juan, PR

23h•Onsite

About The Position

We are seeking an experienced Lease Administrator to join our San Juan operations center. In this role, you will manage the end-to-end lease administration lifecycle for a portfolio of US retail locations — ensuring lease data accuracy, compliance with lease terms, timely rent and additional rent processing, and strong landlord communication. You will partner cross-functionally with Accounts Payable, Real Estate, Legal, and Facilities teams to resolve issues quickly and protect business interests.

Requirements

High attention to detail and strong follow-through
Strong knowledge of rent schedules, escalations, CAM/NNN, statement review, and annual reconciliations
Comfortable working with finance/AP processes and resolving payment exceptions
Clear, professional communication skills with landlords and internal stakeholders
Ability to manage competing priorities across a portfolio environment
Strong Excel skills for tracking, reconciliation, and reporting
Experience with lease management software, AP ticketing/case workflows, and accounting systems (Great Plains a plus)
Must currently reside in Puerto Rico
Authorized to work in the United States
Available Monday through Friday during standard business hours

Nice To Haves

Bilingual (English/Spanish) preferred

Responsibilities

Abstract leases, amendments, renewals, and financial data into the lease management system
Maintain accurate lease records including key dates, dollars, options, escalations, and operating expenses
Review and reconcile landlord statements and budgets (CAM/NNN); update expense ranges and lease system data after verification
Manage annual reconciliation processes: validate parcels, GLA, taxes, track disputes, and escalate unresolved issues
Calculate and confirm base rent, additional rent, escrows, credits, abatements, TI credits, reimbursements, and security deposit credits per lease terms
Audit portfolio data (square footage, payees/remittance, escalations) to reduce errors
Partner with Accounts Payable to submit payment requests, resolve exceptions and returned payments, and ensure accurate payee/ACH setup
Serve as primary landlord contact for remittance changes, payment timing, documentation requirements, and issue resolution
Track defaults, coordinate late-fee waiver requests when appropriate, and maintain accurate ledgers and case documentation
Manage mail/document routing (statements, COIs, legal notices,utilities) to ensure timely handling and recordkeeping
Support vacates: track deadlines, issue vacate notices, confirm receipt, and update closure dates in the system
Provide continuous communication and follow-up with landlords regarding rental and lease obligations

Benefits

Market competitive salary, commensurate with experience
Signing bonus (paid across first year)
Health insurance
Paid time off
13th month bonus
Office-based work in modern San Juan facility
Standard Monday–Friday schedule
Paid training program
Career growth path into senior administrator, team lead, and supervisor roles
Health, dental, and vision insurance
Paid vacation and sick time
Christmas bonus per Puerto Rico law (13th month)
Career exposure to a global team across the US, Pakistan, and Kuwait
Stable global employer with established operations in the US, Pakistan, and Kuwait — building a long-term presence in Puerto Rico