Learning Specialist II

Affirm

3h•$89,000 - $120,000•Remote

About The Position

Affirm is seeking a Learning Specialist II to deliver an exceptional onboarding experience for new Affirmers. This role is part of the Learning team and is ideal for a strong facilitator who enjoys building welcoming human connections and is energized by managing programmatic logistics, analyzing data, and driving continuous process improvement to scale people programs.

Requirements

3+ years of program management experience, ideally for people-related programs and/or at an organization that has scaled beyond 2,500 employees.
2+ years analyzing and making recommendations based on data.
Strong communication and presentation skills across virtual and in-person environments, with an ability to simplify complex information and a passion for helping Affirmers find the information they need.
Collaborative team player who builds stable working relationships to support team and organizational success, taking on tasks and operational responsibilities as needed to drive meaningful outcomes.

Nice To Haves

Continuous Improvement Mentality: You recognize that “perfect” is not an end state and continually drive for program improvement grounded in end-user feedback and/or industry insights.

Responsibilities

Act as the primary onboarding point of contact for new hires and hiring managers, actively monitoring and responding across onboarding channels.
Deliver engaging virtual and in-person training events to new hires within their first 90 days.
Lead onboarding projects from start to finish, partnering cross-functionally (Workplace, IT, etc.) to ensure deliverables are met and execution is seamless.
Support the development and delivery of learning assets, such as slide decks, eLearning modules, and job aids.
Handle onboarding program logistics, including calendaring, communications, tracking deliverables, and managing new hire swag.
Administer and maintain onboarding content and tasks in Workday Learning.
Maintain core onboarding documentation, such as keeping onboarding Notion pages up to date and updating email communications to reflect program changes.
Analyze internal data and conduct external research to identify trends and recommend opportunities to improve the onboarding experience.
Travel to facilitate onsite onboarding events and support team initiatives (estimated one to two times quarterly).