Learning Specialist II

Affirm

3h • CA$80,000 - CA$100,000 • Remote

About The Position

Affirm is seeking a Learning Specialist II to deliver an exceptional onboarding experience for new Affirmers. This role is part of the Learning team and is ideal for a strong facilitator who enjoys building welcoming human connections, managing programmatic logistics, analyzing data, and driving continuous process improvement to scale people programs.

Requirements

• 3+ years of program management experience, ideally for people-related programs and/or at an organization that has scaled beyond 2,500 employees.
• 2+ years analyzing and making recommendations based on data.
• Strong communication and presentation skills across virtual and in-person environments, with an ability to simplify complex information and a passion for helping Affirmers find the information they need.
• Collaborative team player who builds stable working relationships to support team and organizational success, taking on tasks and operational responsibilities as needed to drive meaningful outcomes.

Nice To Haves

• Continuous Improvement Mentality: You recognize that “perfect” is not an end state and continually drive for program improvement grounded in end-user feedback and/or industry insights.

Responsibilities

• Act as the primary onboarding point of contact for new hires and hiring managers, actively monitoring and responding across onboarding channels.
• Deliver engaging virtual and in-person training events to new hires within their first 90 days.
• Lead onboarding projects from start to finish, partnering cross-functionally (Workplace, IT, etc.) to ensure deliverables are met and execution is seamless.
• Support the development and delivery of learning assets, such as slide decks, eLearning modules, and job aids.
• Handle onboarding program logistics, including calendaring, communications, tracking deliverables, and managing new hire swag.
• Administer and maintain onboarding content and tasks in Workday Learning.
• Maintain core onboarding documentation, such as keeping onboarding Notion pages up to date and updating email communications to reflect program changes.
• Analyze internal data and conduct external research to identify trends and recommend opportunities to improve the onboarding experience.
• Travel to facilitate onsite onboarding events and support team initiatives (estimated one to two times quarterly).

Benefits

• Monthly stipends for health, wellness and tech spending
• 100% subsidized medical coverage, dental and vision for you and your dependents
• Flexible Spending Wallets for Technology, Food, various Lifestyle needs, and family forming expenses
• Competitive vacation and holiday schedules
• Employee stock purchase plan (ESPP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed