Learning Solutions Architect

TDToronto, ON
Onsite

About The Position

This role acts as a key contact and deep expert in the development, design, and delivery of effective HR plans, policies, programs, and advice to support HR strategies. The Learning Solutions Architect will share specialized expert knowledge, provide consultation, and offer solutions to business management and HR teams. They will maintain awareness of changing legal/regulatory requirements and industry practices, consulting with policy/process owners within HR to ensure compliance. The role involves identifying opportunities to improve policies and supporting materials to enhance their effectiveness for employees, people managers, and HR partners, while meeting compliance and business objectives. Additionally, the Learning Solutions Architect will engage, manage, and influence internal/external cross-functional partners to develop/deliver integrated solutions, facilitate learning/information sessions on HR programs and functions, and manage the integrated implementation of HR processes/procedures/changes across multiple functional areas. This position is accountable for the development and delivery of broad enterprise-wide HR policies and initiatives, which may include significant regulatory components, and will involve creating business cases and innovative recommendations. The role executes diverse and complex policies, implements and develops activities and tools for businesses, and supports people strategy and management activities.

Requirements

  • Undergraduate degree
  • 7+ years of relevant experience

Responsibilities

  • Act as key contact and deep expert within area of expertise for the development, design and delivery of effective HR plans, policies, programs and advice in support of HR strategies
  • Share specialized expert knowledge, provide consultation and solutions to business management and HR teams
  • Maintain awareness of changing legal/regulatory requirements and practices within the industry and consult with policy/process owners within HR to ensure compliance
  • Identify opportunities to improve policies and supporting materials to increase their effectiveness for employees, people managers and HR partners while meeting compliance and business objectives
  • Engage, manage and influence internal/external cross-functional partners to develop/deliver integrated solutions
  • Facilitate learning and/or information sessions on HR programs and functions
  • Manage the integrated implementation of HR processes / procedures / changes across multiple functional areas
  • Accountable for the development and delivery of broad enterprise wide HR policies, and initiatives which may have significant regulatory components, creating business cases and innovative recommendations
  • Execute on diverse and complex policies, implement and develop activities and tools for businesses, and support people strategy and management activities
  • Adhere to enterprise frameworks or methodologies that relate to activities for own business area
  • Consistently exercise discretion in managing correspondence
  • Lead relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
  • Ensure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
  • Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
  • Participate in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
  • Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience
  • Lead in the selection and relationship management of partners to administer plans and programs in a manner that meet key objectives/service level targets
  • Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exist
  • Lead / facilitate and/or implement actions / remediation plans to address performance / risk /governance issues as appropriate
  • Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
  • Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
  • Participate fully as a member of the team, support a positive work environment that promote service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
  • Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
  • Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
  • Participate in personal performance management and development activities, including cross training within own team
  • Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
  • Contribute to team development of skills and capabilities through development of others, by sharing knowledge and experiences and leveraging best practices.
  • Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce
  • Act as a brand ambassador for the business area/function and the bank, both internally and/or externally

Benefits

  • health and well-being benefits
  • savings and retirement programs
  • paid time off
  • banking benefits and discounts
  • career development
  • reward and recognition programs
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