Learning Project Manager

Hertz•West Bay Club, FL

16h•Remote

About The Position

The Learning Project Manager will manage the planning, development, implementation, and measurement of training programs globally. The Manager will establish and execute strategic and tactical activities related to company-wide training programs. This role is responsible for analysis and post-training assessments to link training facilitation and curriculum effectiveness to key performance indicators and processes to improve and maintain performance expectations. This role drives the effectiveness of our global training programs, directly supporting key business initiatives by accelerating new hire performance, enhancing customer satisfaction, increasing employee engagement, and building critical skills across the organization.

Requirements

Strong communication, project management and presentation skills
Strong analytical and assessment skills; ability to interpret large amounts of data and information to create and execute workable solutions
Strong planning and organization skills; ability to think ahead, conceptualize and plan for events
Experienced in the training life cycle from content needs assessment, content creation, deployment, and post training assessment
Strong computer skills; Microsoft Project experience preferred
Ability to make decisions, use judgment and intuition to function in a matrixed and dynamic environment; able to handle load and deadline related pressures
Flexibility to work varying schedules as needed; travel may be required on an occasional basis
Ability to be flexible and quickly adapt to changing business needs and processes
Strong facilitation skills to host virtual and/or in‑person training sessions as needed
Ability to work a flexible schedule; occasional travel may be required

Nice To Haves

3 + years' experience in Project Management or Learning & Development, preferred
3 + years' experience in Car Rental, Hospitality, or Tourism, preferred
Understanding of Learning and Development theories and models preferred

Responsibilities

Plan, manage, and ensure training delivery (New Hire and Ongoing).
Design and deliver strategic learning programs aligned to business priorities, enabling workforce capability building and closing critical skill gaps across the organization.
Partner with all internal stakeholders and partners to support revenue growth and demands from the business.
Conduct and lead detailed gaps & needs analysis to identify learning objectives and post-training assessment initiatives for the program.
Plan and conduct detailed performance and compliance-to-plan reviews.
Partner with stakeholders to determine needs and priorities within the business.
Lead special projects related to new business developments that require specialized training attention.
Ensure consistency of training design, delivery and execution; proactively provide relevant feedback, suggestions and best practices to improve results.
Create and report business information and metrics as mandated.
Attach and validate ROI for all projects.
Ensure updated knowledge of the program at all times.
Ensure project plans are kept up to date and risk to plan is called out to leadership in a timely manner.
Create and edit basic training content in Articulate Storyline authoring tool.