Learning Operations Specialist (Contract)
About The Position
Joby’s Learning and Development team is seeking a contractor for a three-month assignment to build the operational foundation for its learning programs. The role will organize learning content, establish systems for vendor management and learning requests, and coordinate logistics for the 2027 leadership program and learning events. It will also identify opportunities to automate administrative work. This hands-on position combines process design with day-to-day coordination and involves collaboration with teams and leaders across the business. The scope is ambiguous and will be prioritized together during the first weeks. The specialist will audit and refresh learning content across platforms, identify duplication and gaps, recommend a structure that helps employees and leaders find relevant resources, create some content, design in SharePoint, and update dated materials. They will build vendor-management processes for cycles, data, and license tracking; establish supporting administrative infrastructure; and work with Analytics & Automation on suitable automation. The role also supports membership communications and engagement nudges. The specialist will coordinate scheduling, invitations, tours, site visits, room logistics, LMS setup, leader engagement, participant communications, and reminders for the 2027 leadership program and learning events. They will create a centralized intake system for learning requests, track request volume and type, handle one-off curation requests, and identify opportunities for templates or automation. The role also promotes Joby Learning content through channels such as TV screens, stickers, cards, QR codes, lounges, common areas, SharePoint, and the weekly newsletter. The specialist will produce Figma-based assets and articles and partner with the Marketing and Communications team as needed.
Requirements
- Bachelor’s degree in business, communications, human resources, education, organizational development, or a related field.
- At least 5 years of experience in learning operations, program coordination, or a similar role supporting Learning & Development or People Team programs.
- Experience designing simple, repeatable processes or automated workflows.
- Experience managing or designing SharePoint sites and curating content.
- Experience with Learning Management Systems (LMS).
- Fluency with AI and automation, including the ability to identify what can be automated and build it or partner with others to do so.
- Strong organizational and administrative skills, including the ability to handle logistics and coordination work.
- Comfort owning ambiguous, cross-functional work.
Nice To Haves
- Figma experience or the ability to learn it quickly.
- Experience with vendor management, license tracking, or procurement processes.
- Experience building intake or request-management systems.
- Instructional design and content editing skills.
- Experience in a fast-growing or highly regulated company.
Responsibilities
- Audit learning content across platforms, identify duplication and gaps, and recommend a structure for organizing and finding content.
- Create learning content, design SharePoint materials, and update dated content.
- Set up vendor-management processes for vendor cycles, data, and license tracking, along with supporting administrative infrastructure.
- Identify tasks suitable for automation and build automation or partner with Analytics & Automation.
- Support membership communications and engagement nudges.
- Coordinate logistics for the 2027 leadership program and learning events, including scheduling, invitations, tours, site visits, room logistics, LMS setup, and leader engagement.
- Manage room bookings and calendar coordination for leadership sessions, and send participant communications and reminders.
- Build a centralized intake system for learning requests with visibility into request volume and type.
- Handle one-off learning curation requests and identify opportunities for templates or automation.
- Promote Joby Learning content through physical and digital channels, including TV screens, stickers, cards, QR codes, lounges, common areas, SharePoint, and the weekly newsletter.
- Produce Figma-based assets and articles and collaborate with Marketing and Communications as needed.
Benefits
- Paid time off.
- Healthcare benefits.
- 401(k) plan with a company match.
- Employee stock purchase plan (ESPP).
- Short-term and long-term disability coverage.
- Life insurance.
- Restricted Stock Units (RSUs).
