Learning Operations Specialist (Contract)
About The Position
Joby’s Learning and Development team is seeking a three-month contractor to build the operational foundation for its learning programs. The role organizes learning content, establishes systems for vendor management and learning requests, and coordinates logistics for the 2027 leadership program. It also identifies opportunities to automate administrative work. This hands-on position combines process design with day-to-day coordination and works with teams and leaders across the business. The scope is ambiguous and will be prioritized with the contractor during the first weeks. The specialist will audit and refresh learning content across platforms, recommend a structure that helps employees and leaders find relevant resources, and perform content creation and SharePoint design work. The role will establish vendor-management processes and supporting administration, coordinate learning events and leadership-program logistics, create a centralized intake system for learning requests, and promote Joby Learning content through digital and physical channels.
Requirements
- Bachelor’s degree in business, communications, human resources, education, organizational development, or a related field.
- At least 5 years of experience in learning operations, program coordination, or a similar role supporting Learning & Development or People Team programs.
- Experience designing simple, repeatable processes or automated workflows.
- Experience managing or designing SharePoint sites and curating content.
- Experience with Learning Management Systems (LMS).
- Fluency with AI and automation, including the ability to identify automation opportunities and implement them or partner on implementation.
- Strong organizational and administrative skills, including logistics and coordination.
- Comfort owning ambiguous, cross-functional work.
Nice To Haves
- Figma experience or the ability to learn it quickly.
- Experience with vendor management, license tracking, or procurement processes.
- Experience building intake or request-management systems.
- Instructional design and content-editing skills.
- Experience in a fast-growing or highly regulated company.
Responsibilities
- Inventory learning content across platforms, identify duplication and gaps, and recommend a structure that helps employees and leaders find learning resources.
- Create and refresh learning content, design SharePoint pages, and update outdated materials.
- Establish vendor-management processes for vendor cycles, data, license tracking, and supporting administration.
- Identify tasks suitable for automation and partner with Analytics & Automation to automate them.
- Support basic membership communications and engagement reminders.
- Coordinate logistics for the 2027 leadership program and learning events, including scheduling, invitations, tours, site visits, rooms, LMS setup, and leader engagement.
- Manage room bookings and calendar coordination for leadership sessions, and send participant communications and reminders.
- Create a centralized intake system for learning requests with visibility into request volume and type.
- Handle one-off learning-content curation requests and identify processes that can be templated or automated.
- Promote learning content through channels such as TV screens, stickers, cards, QR codes, lounges, common areas, SharePoint, and the weekly newsletter.
- Produce Figma-based assets and articles and partner with the marketing and communications team as needed.
Benefits
- Paid time off.
- Healthcare benefits.
- 401(k) plan with a company match.
- Employee stock purchase plan (ESPP).
- Short-term and long-term disability coverage.
- Life insurance.
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What This Job Offers
Career Level
Mid Level
