Learning & Multimedia Specialist

A.W. Chesterton Company•Groveland, MA

38d•Hybrid

About The Position

The Learning & Development Specialist develops, administers, and delivers learning solutions that provide training, documentation, and support for internal and external customers worldwide through Chesterton’s Learning Management system. The position also develops and produces engaging multimedia training, product demonstrations, and video content from concept through final production, while working simultaneously with subject matter experts throughout the organization. Training may include instructor-led training, self-paced e-learning, virtual classrooms, webinars, video-on-demand, interactive learning, and other technology-enabled learning experiences. This position also supports Chesterton’s in-house multimedia production capabilities, including operation of a three-camera production studio and live broadcast environment. The role utilizes professional video production and editing tools, including Adobe Creative Suite, and stays current with emerging technologies such as AI-generated video avatars and AI voiceover solutions.

Requirements

Excellent communication, interpersonal and organizational skills
Ability to administer all aspects of Chesterton’s Learning Management site (LMS), including user support, content organization, course publication, reporting, and ongoing system maintenance.
Ability to create product videos, demonstrations, and training assets for all regions, managing the process from concept development, script writing, and voiceover creation through editing and post-production.
Ability to work with multiple departments and regional teams to develop, update, and enhance training programs.
Ability to operate a three-camera in-house production studio and support live broadcasts, recordings, and related production activities.
Knowledge and understanding of Instructional Systems Design Process
Familiarity with creating AI video avatars and AI-generated voiceovers to support scalable digital learning content.
Occasional travel required. Valid driver’s license required.
Bachelor’s degree or equivalent experience
4-6 years of relevant experience
Proficiency in Microsoft Office suite
Familiarity with Adobe Creative Suite
Experience in implementing Learning Management Solutions or learning management solutions.
Experience using Adobe Creative Suite for video editing, media production, and post-production workflows.

Nice To Haves

E-learning certification from a recognized training source preferred

Responsibilities

Consistent, regular and punctual attendance is an essential function of this job.
Administers all aspects of Chesterton’s Learning Management System (LMS), including course creation and maintenance, user enrollment, learning paths, competencies, prerequisites, reporting, completion tracking, and system configuration.
Provides ongoing LMS support to internal and external users and assists employees and customers with technical and software-related questions.
Reviews company learning and development programs to assess their potential for on-line delivery and advise appropriate managers and stakeholders on opportunities to redesign or enhance curriculum using e-learning and other digital learning technologies.
Develops instructional material, coordinates, writes and edits and publishes educational content, while incorporating current technology into learning solutions.
Creates, customizes, and publishes self-paced interactive learning content in collaboration with subject matter experts and stakeholders.
Develops project plans, schedules, timelines, benchmarks, and measurable targets for learning and multimedia projects as needed.
Researches and recommends e-learning technologies, multimedia, LMS, video production, and emerging learning technologies and implements solutions aligned with the company's strategic objectives.
Provides software support to employees in need of assistance for project activity.
Creates professional product videos, product demonstrations, training videos, webinars, and other multimedia content from concept through completion, including: Concept development, Storyboarding, Script writing, Voiceover recording and production, Video production, Video editing, Graphics and visual elements, Audio editing, Post-production, Final publishing and distribution.
Utilizes Adobe Creative Suite and related professional video production software for video editing, graphics, audio, and post-production.
Operates and supports Chesterton’s three-camera in-house production studio for video production, training, webinars, corporate communications, and live broadcasts.
Supports live broadcast productions, including camera operation, audio, lighting, switching, recording, and other production requirements.
Works collaboratively with multiple departments and global regions to identify, develop, enhance, and deliver training programs that meet business, product, customer, and performance objectives.
Provides documentation, training, and support to online training users and assists customers with accessing and completing required training.
Supports internal and external customers in developing a better understanding of Chesterton products, including product application, installation, operation, and selling.
Utilizes and explores AI-powered learning and multimedia technologies, including AI video avatars, AI-generated voiceovers, and other AI-assisted content development tools.
Assists in identifying opportunities to incorporate AI and emerging technologies into Chesterton’s training and learning ecosystem.

Benefits

“Work Today, get paid tomorrow” - withdraw up to 30% of your earned daily wages the next day after you work rather than waiting for pay day!
Chesterton Student Loan Repayment Program
BCBS Medical Coverage
Delta Dental
401K savings plan with a Chesterton contribution
PTO including vacation sick, time, 11 paid holidays, and paid to time off to volunteer for causes
Flexible work schedules, including fully remote and hybrid work options for many jobs
Vision insurance
Tuition Reimbursement
Short-term disability and long-term disability insurance
HSA & FSA options to cover additional medical costs
Parental leave for moms and dads to be
Hiring referral bonuses (up to $3,000 for select roles)
A host of other fringe benefits including legal services, pet insurance, Chesterton relief fund for employees in need, and more!