Learning Management System (LMS) Administrator

Pro Med Healthcare ServicesTampa, FL
Hybrid

About The Position

This is a temporary, full-time contract position designed to provide coverage for a team member taking a leave of absence from October 31, 2026, through January 22, 2027. To ensure a smooth transition and thorough shadowing period, the target start date is October 5, 2026. The ideal candidate will be detail-oriented and tech-savvy, joining the Organizational Development & Learning team. This role is instrumental in developing others through impactful curricula, learning paths, and learning experiences for colleagues across clinical and non-clinical settings. The administrator will collaborate with facilitators and subject matter experts, taking full ownership of driving a seamless, high-quality user experience across the learning management system.

Requirements

  • Platform Expertise: Prior hands-on administrative experience utilizing LearnUpon and Workday platforms is strongly preferred.
  • Ability to read, analyze, and interpret system instructions, write clear reports, and draft business correspondence.
  • Excellent communication skills to effectively present information and respond to questions from managers, staff, volunteers, vendors, and external partners.
  • Ability to independently solve practical problems while collaborating effectively within a team.
  • Superb troubleshooting skills, tenacious problem-solving abilities, high attention to detail, and a rapid learning curve.
  • Strong organizational skills with the ability to plan, prioritize, and coordinate multiple work assignments.
  • High proficiency in Microsoft Office applications (Word, PowerPoint, Excel, Outlook).

Nice To Haves

  • Hands-on experience utilizing an LMS to successfully implement training programs.
  • Strong analytical background with proven experience using data to report results and influence decision-making.

Responsibilities

  • Serve as the primary system administrator for the organization’s Learning Management System (LMS) database.
  • Manage the technical administration, publishing of content, and the proactive research, resolution, and escalation of system issues.
  • Coordinate cross-functional LMS projects and analyze system requirements to support learning processes, group creation, and targeted assignments.
  • Oversee organization-wide employee learning paths to ensure unique learning needs and regulatory compliance requirements are met.
  • Generate and support robust LMS reporting on training activities to maximize system effectiveness and streamline compliance and audit requirements.
  • Design reliable LMS solutions for business processes, consult with department leaders, and provide best practices for leveraging the platform.
  • Partner with department leaders to ensure the successful deployment of courseware and appropriate functionality for all stakeholders.
  • Collaborate closely with the HRIS administrator and IT teams to integrate the LMS with existing systems and emerging technologies (including Workday integration).
  • Establish and uphold standards for LMS construction, ensuring consistency, alignment with organizational design, and uniform language and style.
  • Stay current on educational technology trends, platforms, and techniques to train team members and end-users.
  • Perform other duties as assigned.
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