Learning Management System (LMS) Administrator

Pro Med Healthcare Services•Tampa, FL

3d•Hybrid

About The Position

We are seeking a detail-oriented and tech-savvy Learning Management System (LMS) Administrator to join our Organizational Development & Learning team. In this role, you will be instrumental in developing others through impactful curricula, learning paths, and learning experiences for colleagues across clinical and non-clinical settings. You will collaborate with facilitators and subject matter experts while taking full ownership of driving a seamless, high-quality user experience across our learning management system.

Requirements

Prior hands-on administrative experience utilizing LearnUpon and Workday platforms is strongly preferred.
Ability to read, analyze, and interpret system instructions, write clear reports, and draft business correspondence.
Excellent communication skills to effectively present information and respond to questions from managers, staff, volunteers, vendors, and external partners.
Ability to independently solve practical problems while collaborating effectively within a team.
Superb troubleshooting skills, tenacious problem-solving abilities, high attention to detail, and a rapid learning curve.
Strong organizational skills with the ability to plan, prioritize, and coordinate multiple work assignments.
High proficiency in Microsoft Office applications (Word, PowerPoint, Excel, Outlook).

Nice To Haves

Hands-on experience utilizing an LMS to successfully implement training programs.
Strong analytical background with proven experience using data to report results and influence decision-making.

Responsibilities

Serve as the primary system administrator for the organization’s Learning Management System (LMS) database.
Manage the technical administration, publishing of content, and the proactive research, resolution, and escalation of system issues.
Coordinate cross-functional LMS projects and analyze system requirements to support learning processes, group creation, and targeted assignments.
Oversee organization-wide employee learning paths to ensure unique learning needs and regulatory compliance requirements are met.
Generate and support robust LMS reporting on training activities to maximize system effectiveness and streamline compliance and audit requirements.
Design reliable LMS solutions for business processes, consult with department leaders, and provide best practices for leveraging the platform.
Partner with department leaders to ensure the successful deployment of courseware and appropriate functionality for all stakeholders.
Collaborate closely with the HRIS administrator and IT teams to integrate the LMS with existing systems and emerging technologies (including Workday integration).
Establish and uphold standards for LMS construction, ensuring consistency, alignment with organizational design, and uniform language and style.
Stay current on educational technology trends, platforms, and techniques to train team members and end-users.
Perform other duties as assigned.