Learning Experience Designer - Epic Cadence/Prelude

Seattle Children's

2d • $100,110 - $150,166 • Hybrid

About The Position

Learning Experience Designers on the Clinical and Business Applications Training team design, develop, and maintain engaging and effective training content for enterprise IT systems, with a strong focus on Epic, the organization’s Electronic Health Record system. The role combines instructional design, multimedia content creation, and an understanding of healthcare IT clinical and operational contexts. The designer is expected to use modern digital tools, including AI, to improve content-creation efficiency and the learner experience. This is a hybrid position in Seattle, Washington. Epic certification is required within three months of employment if necessary; two test retakes are allowed during that period.

Requirements

• Bachelor’s degree in Instructional Design, Education Technology, Health Informatics, or a related field, or equivalent experience.
• At least 3 years of experience in instructional design and content development.
• Expertise with industry-standard authoring tools such as Articulate Storyline/Rise and TechSmith Camtasia/Snagit.
• Demonstrated experience designing and developing software simulation training.
• Strong understanding of modern web-based learning principles and multimedia development.
• Aptitude for learning and applying new technologies, with a specific understanding of how to use AI to improve content-development efficiency.
• Excellent written and verbal communication skills, including the ability to explain complex technical information to diverse audiences.
• Epic certification within three months of employment if necessary; two test retakes are allowed during that timeframe.

Nice To Haves

• Master’s degree in a relevant field.
• Current Epic Training Certification, Accreditation, or Proficiency in at least one module, such as Willow, Prelude, or Cogito.
• TechSmith Camtasia and/or Snagit certificate.
• Experience administering or publishing content within an industry-standard LMS.
• Experience developing visually appealing graphics for training content.
• Experience focused specifically on healthcare IT systems training, such as EHR/EMR.
• Experience delivering instructor-led training in person and virtually.
• Experience creating and maintaining ServiceNow Knowledge Base articles.
• Prior experience in a rapid development environment.

Responsibilities

• Design, develop, and maintain training content for enterprise IT systems, particularly Epic.
• Create software simulation training.
• Apply instructional design principles and multimedia development practices to produce effective learning content.
• Translate complex technical information into understandable learning content for clinical, administrative, and technical audiences.
• Leverage modern digital tools, including AI, to improve content-development efficiency and the learner experience.

Benefits

• Medical, dental, and vision plans.
• 403(b).
• Life insurance.
• Paid time off.
• Tuition reimbursement.
• Additional benefits are available; details are provided on the company benefits website.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level