Sr Learning Experience Designer

EricssonBoise, ID
Hybrid

About The Position

Ericsson is seeking a Senior Learning Experience Designer to develop engaging, outcomes-driven learning experiences that support the growth of our employees, partners, and customers. This is a hands-on, full-time role (remote/hybrid) within the GTM Learning & Enablement team, reporting to the Director of Content Experience. You will collaborate with subject matter experts and business stakeholders to design blended learning programs across onboarding, sales enablement, and certification — translating complex technical and business concepts into clear, measurable experiences. A key focus is elevating the end-to-end learner experience within the LMS and contributing to our transition to a new LMS platform.

Requirements

  • 7+ years of experience designing learning experiences, including sales and partner enablement, in a corporate or agency environment
  • Bachelor's degree in Instructional Design, Learning Sciences, Educational Technology, Human-Computer Interaction, or related field — or equivalent practical experience
  • Experience designing learner journeys within an LMS environment and optimizing content discoverability
  • Portfolio demonstrating a range of modalities (e-learning, ILT/vILT, video, microlearning, performance support)
  • Advanced proficiency in at least two authoring tools (e.g., Articulate Storyline 360, Rise 360, Adobe Captivate)
  • Experience with LMS platforms (e.g., Cornerstone, Docebo, Absorb) and familiarity with SCORM and xAPI
  • Strong writing, editing, and visual design skills
  • Ability to manage multiple projects and stakeholders simultaneously from intake through evaluation

Nice To Haves

  • Master's degree in a related field
  • UX research background
  • Experience with Docebo LMS
  • Video production or motion graphics skills (After Effects, Premiere, Figma)
  • Familiarity with AI-assisted design tools or Kirkpatrick evaluation methods

Responsibilities

  • Design end-to-end learning experiences across multiple formats: self-paced e-learning, virtual instructor-led training (vILT), microlearning, video, simulations, and job aids
  • Consult with stakeholders to assess business needs, identify performance gaps, and recommend appropriate learning solutions
  • Apply adult learning principles and instructional design methodologies to drive measurable behavior change
  • Partner with subject matter experts to distill complex information into concise, learner-centered content and scenarios
  • Develop storyboards, scripts, facilitator guides, job aids, and assessments
  • Manage multiple projects simultaneously from intake through launch, including timelines, stakeholder communication, and quality assurance
  • Design intuitive learner journeys within the LMS, including page layouts, navigation flows, and branded learning destinations
  • Build and iterate on courses using authoring tools such as Articulate Storyline and Rise 360
  • Use data (xAPI, SCORM, engagement metrics) and learner feedback to continuously improve adoption and outcomes
  • Apply UX and visual design principles; contribute to the team's design system, templates, and style guides
  • Stay current on learning technology trends, including AI-assisted authoring and adaptive learning

Benefits

  • Choice of three medical plan options
  • Dental plan option
  • Annual bonus
  • 401(k) Plan with automatic 3% company contribution
  • 401(k) matching $1 for $1 on the first 3% of eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay
  • Company-paid basic life insurance
  • Company-paid basic accidental death and dismemberment coverage
  • Company-paid short-term disability coverage
  • Company-paid long-term disability coverage
  • Stock Purchase Plan
  • 15 days of accrued vacation
  • Up to 3 personal days per year
  • 11 annual holidays
  • 8 hours of volunteer time
  • 80 hours of sick time annually
  • Up to 16 weeks of paid maternity leave
  • 6 weeks of parental or adoption leave at 100% of pay
  • Financial wellness programs
  • Educational assistance
  • Matching gifts
  • Recognition programs
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