Learning Environments Work Study

Union College•Schenectady, NY

10h•$10•Onsite

About The Position

This job is only available to students who qualify for Work-Study. In this position, you will be considered a tier-one help desk technician, which is a valuable resume builder for anyone looking to be in the IT/AV field associated with tech and customer service. Most of your time will be spent in the office answering the helpline calls or going in person for classroom assistance. You may also be deployed for event set-ups and breakdowns. There is also some partial downtime in between that many of our students use to catch up on work.

Requirements

Must qualify for Work-Study
Knowledge of Windows and Apple operating systems.
Ability to work independently after the training period
Some technical aptitude
Ability to learn how to set up, operate, and troubleshoot procedures for audiovisual equipment
Must be able to negotiate stairs carrying 25 lbs.

Nice To Haves

Help set audio/video for clubs and organizations
Help desk technician experience

Responsibilities

Plan and perform multiple time-critical tasks with little or no individual supervision
Manage new technology and equipment
Work with a close-knit team to provide support for campus technology
General office work including answering phones, creating documentation, and producing videos.
Setup audiovisual equipment (projectors, LCDs, portable sound systems, and laptops)
Provide desktop support.
Assist full-time staff with all related duties
Coordinate delivery, setup, operation, and retrieval of equipment for various locations on campus.