Work Study Technician

CityofOttawa • Ottawa, ON

4d • CA$91,832 - CA$96,712 • Onsite

About The Position

The Transit Engineering Services Technical Support Branch provides safe, reliable, efficient, timely and cost-effective transit vehicle maintenance services to support federally regulated transit services within the city. The work involves planning, developing, managing, implementing, coordinating, and monitoring transit vehicle maintenance activities; materials management and warranty activities; and engineering and technical support activities for vehicle maintenance, including reliability and quality process analysis. You provide technical support and expertise as part of fleet service maintenance. The incumbent plans, assigns, prioritizes, and monitors campaign and program work, as well as plans and coordinates trials to follow up on proposed solutions related to investigations of technical support activities. You also provide onsite or off-site direction and technical support to employees, vendors, and suppliers, and perform and provide root cause analysis, quality checks, audit as required on or off site and provide feedback.

Requirements

• Completion of secondary school (Grade 12) or equivalent
• Completion of Truck and Coach Technician apprenticeship program of 6720 hours and Automotive Service Technician apprenticeship program of 7220 hours
• Minimum of 4 years of experience as a certified journey tradesperson in a bus or vehicle maintenance operation with experience in a wide range of equipment and maintenance programs, including:
• Daily servicing, interior cleaning, preventive maintenance scheduling or general repairs and safety.
• Licensed Technician in the specialties of Running Repair, Major Repair or Body Repair.
• Shop planning or responsibilities of Working Supervisor or Instructor Technical Services or Supervisor.
• Experienced in diagnosing and testing of all vehicle systems.
• Experience with EV- Electric vehicle related systems and High Voltage safety.
• Experience with Ontario Highway Traffic Act 6.11 safety regulations and NSC CCMTA-NSC-Standard-11
• Valid Ontario unrestricted CZ class driver’s licence (or provincial equivalent) with no more than 6 demerit points accumulated
• Valid Ontario Certificate of Qualification as Truck and Coach Technician 310T and Automotive Service Technician 310S
• Work independently, with minimal direction, and collaboratively with peers and managers as part of a team, across multiple work locations, Unions and Branches, and with representatives outside the city.
• Strong solid organizational and time management skills to deal effectively with multiple demands and conflicting priorities under pressures, and deadlines.
• Communicate effectively, both orally and in writing, with all levels of staff, manufacturer’s representatives, and parts vendors.
• Excellent interpersonal, communication and writing skills by use of, emails, video conferencing and by phone.
• Solid investigative, analytical, and problem-solving skills to seek resolution in an effective and timely manner.
• Exercise sound judgment in dealing with difficult people, in reaching conclusions and in making recommendations.
• Dependable, with a work record of good attendance and job performance.
• Able to establish and maintain collaborative working relationships with fellow employees in a unionized and team environment.
• Possess well-developed organizational skills and initiative in order to meet deadlines.
• Possess flexibility and adaptability to manage changing priorities/ requirements.

Nice To Haves

• Auto Body and Collision Damage Repairer apprenticeship program of 8000 hours is considered an asset
• Current Standard First Aid, CPR and/or AED certificates are assets
• Electrical Safety Awareness – High Voltage training certificate is an asset
• Transportation of Dangerous Goods training certificate approved in Ontario is an asset

Responsibilities

• Provide technical support and expertise as part of fleet service maintenance.
• Plan, assign, prioritize, and monitor campaign and program work.
• Plan and coordinate trials to follow up on proposed solutions related to investigations of technical support activities.
• Provide onsite or off-site direction and technical support to employees, vendors, and suppliers.
• Perform and provide root cause analysis, quality checks, and audits as required on or off site and provide feedback.

Benefits

• The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code.
• The City of Ottawa provides accommodation to applicants during all hiring process, upon request.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED