Learning & Development Specialist

RNGD • Metairie, LA

1d

About The Position

We’re looking for a Learning & Development Specialist that will support the day-to-day operations of Renegade Academy and help ensure learning programs are organized, accessible, accurately documented, and delivered smoothly. Success in this role requires strong organization, attention to detail, technology aptitude, responsive learner support, clear communication, and the ability to manage multiple priorities and deadlines.

This role coordinates training schedules and logistics, administers the learning management system, maintains learning, apprenticeship, and certification records, and provides administrative support across Academy programs. The Learning and Development Specialist works across all Renegade Academy development portfolios and serves as a key point of coordination between Learning Managers, employees, instructors, subject matter experts, vendors, and business partners.

Requirements

• Strong organization
• Attention to detail
• Technology aptitude
• Responsive learner support
• Clear communication
• Ability to manage multiple priorities and deadlines
• Exemplifies RNGD’s core values: Renegade Mentality, Sweep Floors, Build Together, Honor Promises
• Coordinates training schedules, registrations, facilities, materials, technology, instructors, and participant communications to keep Academy programs running
• Honors Promises through dependable follow-through, timely communication, and accurate completion tracking.
• Administers learning management system functions accurately and resolves routine learner and manager issues.
• Demonstrates a Renegade Mentality by embracing new technology and identifying practical ways to simplify and improve Academy systems and workflows.
• Maintains complete, accurate, organized, and audit-ready learning, apprenticeship, certification, attendance, and completion records.
• Demonstrates the Sweep Floors mindset by taking ownership of details and correcting missing or inconsistent information.
• Provides responsive assistance and communicates schedules, requirements, reminders, and next steps clearly to employees, managers, instructors, and
• Honors Promises by providing stakeholders with reliable information, timely support, and consistent follow-through.
• Coordinates effectively with Learning Managers, employees, instructors, supervisors, subject matter experts, vendors, and business
• Builds Together by supporting shared priorities and demonstrates a Renegade Mentality by identifying opportunities to improve the consistency and efficiency of Academy

Responsibilities

• Schedule instructor-led, virtual, and hands-on training across Renegade Academy
• Manage registrations, enrollments, calendars, attendance, and completion
• Coordinate classrooms, facilities, equipment, materials, and technology needed for training delivery.
• Send participant communications, reminders, updates, and follow-up
• Support instructors and facilitators before, during, and after
• Coordinate cancellations, rescheduling, and make-up
• Maintain the master Renegade Academy learning
• Create and maintain courses, learning paths, sessions, groups, assignments, and enrollments within Renegade
• Maintain accurate employee learning records and completion
• Support course configuration, catalog organization, naming conventions, and established Academy standards.
• Troubleshoot routine learner access and platform issues and escalate technical concerns when needed.
• Support testing of new learning management system features, updates, and
• Serve as a primary point of contact for employee and manager learning management system
• Maintain apprentice enrollment, progression, required hours, competencies, and supporting
• Coordinate apprenticeship records with instructors, supervisors, and program
• Maintain certification, credential, and practical-evaluation
• Track required documentation, expiration dates, milestones, and outstanding
• Support NCCER and other apprenticeship and certification
• Ensure apprenticeship and certification records remain complete, accurate, organized, and audit-ready.
• Provide support to Learning Managers across Renegade Academy development
• Prepare participant materials, rosters, reports, evaluations, and training
• Coordinate instructors, subject matter experts, vendors, participants, and business partners as needed.
• Track program milestones and follow up on outstanding
• Help employees and managers navigate Academy programs, requirements, systems, and resources.
• Provide timely and responsive support that contributes to a positive learning
• Maintain accurate learning, attendance, completion, certification, apprenticeship, and program records.
• Produce routine reports on participation, completion, learning hours, apprenticeship progress, and other Academy metrics.
• Support data collection for program evaluation and Renegade Academy
• Identify missing, incomplete, or inconsistent records and coordinate timely
• Provide Learning Managers and program leaders with reliable information needed to monitor participation, progress, and outstanding requirements.
• Support Academy communications, documentation, processes, and standard operating
• Assist with vendor coordination, invoices, purchase requests, materials, and maintain organized digital files, templates, forms, and program
• Identify opportunities to simplify, automate, and improve Academy administrative
• Support the implementation and testing of new administrative workflows and
• Provide coordination support for new Renegade Academy initiatives as priorities evolve

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed