Learning & Development Specialist IV

Standard Insurance Company • Portland, OR

11d • Remote

About The Position

The Learning & Development Specialist is responsible for providing consultative support to L&D and business operations leaders, driving recommendations on training approaches and strategies, design methodologies, training distribution and measurement/evaluation of training content. In this role, you will participate in projects focused on aligning learning and development solutions with strategic business priorities, provide training, guidance and leadership for team members as well as evaluating program effectiveness through surveys, interviews, focus groups and communication with business leaders.

Requirements

• Master’s degree or equivalent in Instructional Design or Andragogy
• 10+ years of relevant, progressive L&D experience.
• Solid understanding of instructional design principles, adult learning theory, and training methodologies with demonstrated experience in the development of training for adults in a business environment.
• Strong design and development skills to create training outputs in various methods and the ability to deliver training sessions effectively, facilitate group discussions, and engage training participants of varying skill levels.
• Hands-on experience in conducting research, strategic planning, data gathering and analysis skills to integrate reports and data to support learning strategies.
• Strong familiarity with various forms of program evaluation and performance measurement systems and tools as well as managing external vendor partnerships
• Prior experience providing coaching and strategic guidance across multiple stakeholder groups to drive successful learning and development programs from ideation to implementation.
• 5+ years of digital adoption platform experience (i.e. WhatFix, WalkMe) (required)
• 5+ year of Articulate experience (required)
• Advanced skills with MSOffice platform (Word, Excel, PowerPoint)
• Adobe Creative Cloud & Articulate 360, and other learning tools (required)
• Excellent verbal and written communication skills with the ability to build trust and effective partnerships with both internal and external stakeholders.
• Strong organization and project management skills and ability to effectively manage multiple initiatives simultaneously.
• Works effectively with leadership & stakeholders to address challenges, help drive process improvements, standards, methods, tools, and competencies.
• Is viewed as a subject matter expert with the ability to negotiate and influence management decision making.
• Proactively identifies trends and patterns and provides analysis and recommendations to stakeholders and decision makers, to define, implement, and deliver on learning strategy.
• Thinks strategically and takes a proactive approach in gaining knowledge across multiple business lines and job functions to create programs that take us “next level.”
• Adapts quickly to changing priorities and is comfortable with ambiguity and uncertainty driven by a fast-paced environment and new challenges.

Nice To Haves

• Change Management or Project Management Certification is a plus

Responsibilities

• Conduct full business and training needs analysis for large groups and department initiatives to determine optimal learning solutions and work phases.
• Evaluate existing training programs and leverage industry methodologies to design programs and business readiness strategies to meet the unique needs of each project or business area that align with strategic business objectives and initiatives.
• Manage the strategy, design, and development of new and continuing education courses and curriculum for both formal and informal training solutions using a variety of methods to enable effective learning for both new and experienced team members.
• Provide mentoring and skills development opportunities within the learning and development team, supporting all levels of peers.
• Evaluate and forecast team capacity and provide prioritization guidance to ensure timeliness of deliverables to stakeholders.
• Serve as a business partner to leadership, project teams, change management office, and stakeholders across the organization to facilitate the learning and development deliverables related to the business strategy.
• Consult with leaders to identify key stakeholders and conduct gap analysis to assess business readiness and provide recommendations to leaders on learning solutions and opportunities for continuous improvement.
• Conduct research, analyze data trends, identify root cause(s), and provide information to the business or project teams to initiate training action and ensure that each department’s goals are being met.

Benefits

• medical, dental, vision
• 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually
• Paid parental leave and adoption/surrogacy assistance
• An employee giving program that double matches your donations to eligible nonprofits and schools

What This Job Offers

• Job Type: Full-time
• Career Level: Senior