Learning & Development Partner - Las Vegas Properties

MGM ResortsLas Vegas, NV
Onsite

About The Position

The Learning & Development Partner is responsible for facilitating, implementing, and evaluating offerings that support property leader development across all operational areas within MGM Resorts International. This role involves consulting with property HR, Guest Experience, and operations leaders to provide effective leader development solutions, ensuring that Diversity and Inclusion principles are integrated into training and company culture, and delivering excellent service to internal guests. All duties must be performed in accordance with relevant laws, regulations, and company policies.

Requirements

  • 1+ Years of prior relevant adult learning/training/facilitation experience required
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) preferred

Nice To Haves

  • Strong facilitation and public speaking skills—comfortable engaging diverse audiences from line-level to executives preferred
  • Familiarity with adult learning principles and learning technologies (e.g., LMS, dashboards, reporting) preferred

Responsibilities

  • Manage the implementation of new hire orientations and enterprise-wide learning initiatives.
  • Partner with HR, Guest Experience, and internal division leaders to assess leadership development needs based on guest feedback and department productivity reporting.
  • Utilize a learning technology platform for delivery and measurement, enabling capability development programs and dashboards to track team member capabilities, compliance, and skills gaps.
  • Track statistics, metrics, and ROI, and create additional learning and performance metrics to qualify expense ratios for initiatives.
  • Produce, compile, and evaluate pre- and post-course data to measure learning quality, participation, satisfaction, performance, and business impact.
  • Partner and consult with operational experts and corporate entities to conduct needs/root cause/gap analyses, and then design and deliver appropriate learning and custom solutions.
  • Design and generate data reporting, information, and documentation within the learning management system.
  • Engage in self-directed work, create and maintain timetables for projects, manage deadlines and resources, and work with creativity and latitude with minimal supervision.
  • Manage training center operations, including classroom setup and breakdown, material preparation, scheduling, inventory ordering, and resource allocation.
  • Plan and manage class schedules, enrollments, training spaces, materials, and audiovisual needs for training programs.
  • Advise employees on professional development opportunities, including courses offered through educational assistance programs and career advancement programs.

Benefits

  • Health & Income Protection benefits (for eligible employees)
  • Professional and personal development opportunities through employee programs and network groups
  • Free parking on and off-shift at all MGM Resorts properties
  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts
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