Learning & Development Partner Associate

Inland Empire Health Plan•Rancho Cucamonga, CA

2d•$71,573 - $93,038•Hybrid

About The Position

The Learning & Development Partner Associate works in close partnership with the Learning & Development Partner to identify, design, and implement learning initiatives aligned with IEHP’s strategic and operational objectives. This role provides essential analytical, design, and operational support across the learning lifecycle, from needs assessment through implementation and evaluation, to enhance employee capability, performance, and organizational effectiveness. The Learning & Development Partner Associate may independently develop training solutions or collaborate with instructional designers and L&D team members to create scalable, high-quality learning experiences. The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Requirements

Minimum of three (3) years of experience in training, curriculum development, instructional design, or learning experience development focused on adult learners required
Experience working with a Learning Management System (LMS) or other learning technology platforms
Bachelor’s degree in Instructional Design, Education, Human Resources, Organizational Development, Communications, or a related field from an accredited institution required
Foundational knowledge of instructional design models and adult learning theory
Familiarity with digital authoring tools (Articulate 360, Rise, Storyline, Camtasia, Canva, Vyond, etc.)
Strong writing, editing, and communication skills
Excellent organizational skills
Analytical mindset with attention to quality and continuous improvement
Ability to manage multiple projects and meet deadlines
Demonstrated ability to quickly learn new technologies

Nice To Haves

Experience working in a consultative support role within Education, Healthcare, IT, Marketing, or related industry preferred
Exposure to design tools (e.g., Figma, Adobe Creative Cloud) or video editing tools preferred

Responsibilities

Conduct learning needs assessments in partnership with the Learning & Development Partner to identify skill gaps and recommend appropriate learning solutions.
Collaborate with HR and business leaders to gather content requirements and align solutions with business priorities.
Use data-driven insights to inform learning plans and improve the learner experience.
Design and develop learning materials, including e-learning modules, microlearning, job aids, learning paths, facilitator guides, and learner resources.
Build digital learning content using authoring tools such as Articulate (Rise/Storyline), Canva, Camtasia, Vyond, or similar platforms.
Support the creation of scripts, storyboards, knowledge checks, and assessments under guidance from senior team members.
Apply adult learning principles and instructional design methodologies to create engaging and effective learning experiences.
Support facilitation of training sessions, workshops, and pilot programs as needed.
Assist with onboarding programs, learning campaigns, and talent development initiatives.
Contribute to evaluation efforts by gathering participant feedback and learning effectiveness data.
Manage learning logistics including scheduling, communications, tracking, and LMS administration.
Maintain and design SharePoint sites, learning portals, and content catalogs to ensure an organized, user-friendly, and visually cohesive digital environment.
Monitor training participation and completion metrics to support reporting and compliance.
Build positive relationships with internal stakeholders and act as a learning ambassador across the organization.
Support cross-functional collaboration to promote a culture of learning and continuous improvement.
Perform any other duties as required to ensure Health Plan operations and department business needs are successful.