Learning & Development Coordinator

TEKsystems•Lake Park, FL
•$40 - $40•Onsite

About The Position

Under general supervision, employees in this role coordinate end-to-end logistics for instructor-led training classes and learning events. They partner with facilitators to establish class schedules and coordinate training requirements, reserve classrooms and manage classroom schedules for their NextEra University and quality training. This role also involves coordinating classroom setup, performing Learning Management System (LMS) administration for classroom training, monitoring and responding to requests received through shared mailboxes, and managing training calendars. Additionally, the role includes ordering and maintaining supplies, coordinating with other departments and external vendors, auditing and processing invoices, interacting professionally with employees and leaders, maintaining accurate records, and supporting special projects and learning initiatives.

Requirements

  • SAP SuccessFactors
  • Vendor Coordination
  • Training Records Management
  • Training Logistics
  • Learning Event Coordination
  • Instructor-Led Training (ILT)
  • Training Compliance
  • Employee Training
  • Project management
  • Accounts Payable
  • Learning Reporting
  • High school diploma or GED
  • Five or more years of relevant administrative operations training coordination or related experience

Nice To Haves

  • Experience coordinating instructor-led training meetings events or similar activities
  • Experience administering a Learning Management System LMS preferably SAP SuccessFactors
  • Experience managing shared mailboxes calendars room reservations and scheduling
  • Proficiency with Microsoft Office applications including Outlook Teams Excel and PowerPoint
  • Experience processing invoices purchase orders or chargebacks
  • Strong organizational and time-management skills with the ability to manage multiple priorities
  • Strong attention to detail and commitment to accurate recordkeeping
  • Strong written and verbal communication skills
  • Demonstrated customer service and problem-solving skills
  • Ability to work independently while collaborating effectively with facilitators employees vendors and internal business partners

Responsibilities

  • Coordinate end-to-end logistics for instructor-led training classes and learning events.
  • Partner with facilitators to establish class schedules and coordinate training requirements.
  • Reserve classrooms and manage classroom schedules for their NextEra University and quality training.
  • Coordinate classroom setup including submitting facilities tickets and ensuring rooms are prepared for training.
  • Perform Learning Management System LMS administration for classroom training including scheduling classes managing rosters recording training completions processing chargebacks and resolving employee LMS account issues.
  • Monitor and respond to requests received through their NextEra University and Quality shared mailboxes.
  • Manage and maintain NextEra University and Quality training calendars.
  • Order and maintain classroom training and office supplies.
  • Coordinate with other departments and external vendors to resolve scheduling logistical facilities and administrative issues.
  • Audit and process invoices in accordance with established accounts payable procedures.
  • Interact professionally with employees and leaders at all levels of the organization.
  • Maintain accurate training scheduling and administrative records.
  • Support special projects and learning initiatives as requested.
  • Perform other job-related duties as assigned.

Benefits

  • Medical
  • dental & vision
  • Critical Illness
  • Accident
  • Hospital
  • 401(k) Retirement Plan
  • Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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