Learning and Development Coordinator

Nemacolin • Wharton Township, PA

4d • Hybrid

About The Position

Great learning experiences shape how associates connect with Team Nemacolin from their very first day. As a Learning & Development Coordinator, you will create engaging, organized, and meaningful learning opportunities that help associates build confidence, develop skills, and understand the standards and expectations that guide success across the resort. Serving as the lead facilitator for associate orientation programs and a key contributor to learning initiatives across Team Nemacolin, you will guide associates through important moments in their development while partnering with leaders to deliver effective training programs. This role offers an opportunity to strengthen facilitation expertise, influence the associate experience, and contribute to a workplace committed to continuous learning and growth.

Requirements

• A genuine passion for helping people learn, grow, and succeed through meaningful development experiences.
• Confidence facilitating groups and presenting information in a way that is engaging, organized, and easy to understand.
• Strong communication and interpersonal skills that help build trust and credibility with associates and leaders across the resort.
• Exceptional organization and attention to detail, with the ability to manage multiple priorities while maintaining accuracy and follow-through.
• A collaborative mindset and willingness to partner with others to strengthen learning outcomes and associate experiences.
• Adaptability and resourcefulness when responding to changing priorities, scheduling needs, and operational demands.
• Professional judgment, discretion, and maturity when handling confidential information and sensitive associate matters.
• Curiosity and initiative to explore new learning methods, training approaches, and development opportunities that enhance the associate experience.
• Bachelor's degree in human resources, organizational development, education, communications, hospitality, business administration, or a related field preferred.
• Minimum of two years of experience in training, facilitation, learning and development, human resources, hospitality operations, education, communications, or a related field.
• Previous experience facilitating presentations, workshops, orientations, training sessions, or group learning experiences preferred.
• Strong written and verbal communication skills, including the ability to present information confidently and effectively to diverse audiences.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Ability to learn and effectively utilize learning-management systems, human resources systems, and other technology supporting associate development initiatives.
• Ability to communicate effectively in English.
• Ability to stand and facilitate presentations for extended periods and perform the physical requirements associated with conducting training programs and learning events.

Responsibilities

• Lead orientation programs for new associates, facilitating learning activities, and helping participants understand the standards, expectations, resources, and opportunities available throughout the resort.
• Create learning experiences that strengthen knowledge, confidence, and performance through organized training programs, workshops, learning resources, and developmental opportunities.
• Build strong connections across the resort by leading property tours and helping associates become familiar with the people, places, services, and experiences that make Team Nemacolin unique.
• Maintain consistent and accessible learning resources by maintaining training materials, learning records, communications, schedules, and program documentation.
• Foster continued learning and professional growth by reinforcing brand ambassador expectations and supporting workshops, development programs, and ongoing associate learning opportunities across Team Nemacolin.
• Build strong partnerships with leaders and associates by coordinating learning initiatives, responding to training needs, and helping create a positive and engaging learning environment.
• Ensure reliable program execution through effective coordination of logistics, scheduling, materials, communications, and learning-related administrative processes.

Benefits

• Paid training and continuous learning opportunities
• Leadership development and accelerated leadership pathways
• Mentorship, coaching, and cross-functional experience
• Monthly recognition opportunities for associates, leaders, and teams
• Competitive compensation
• Attractive 401(k) program
• Medical, dental, and vision coverage available
• Paid time off
• Educational and career advancement support
• Savings across resort dining, retail, spa, and activities
• Discounted associate meals, dry cleaning, and uniform services
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level