Learning & Development Consultant

First Citizens Bank•Jacksonville, FL

10h•Hybrid

About The Position

This is a hybrid role with the expectation that time working will regularly take place inside and outside of our Jacksonville, FL office. This position is responsible for executing assigned Learning & Talent Development (L&TD) programs across Bank functions. Works closely with key stakeholders, associates, and vendors to identify needs and provide solutions while ensuring alignment with overall business strategy and culture. Offers consultative guidance on program implementation and processes to maximize results of developed solutions.

Requirements

Bachelor's Degree and 4 years of experience in Learning & Talent Development or Human Resources OR High School Diploma or GED and 8 years of experience in Learning & Talent Development or Human Resources

Nice To Haves

Understanding of industry principles and practices
Understanding of development models, tools, and trends

Responsibilities

Executes L&TD programs that aim to build associate skills and capabilities.
Facilitates core program offerings to ensure success.
Aids alignment with Bank and department goals through consultation and education activities.
Guides programs to produce desired results and to enable strategic associate insight.
Assists in change management strategy and communication plan to minimize risks while maximizing benefits.
Identifies business needs through consultation and analysis, and determines best approach for each function of the Bank.
Coordinates programs with associates and management across multiple business units.
Provides direction and expertise throughout implementation of programs, acting as a resource on associate education and development.
Acts as a team leader and mentors junior team members.