Learning, Development & Capability Enablement Lead

Great American Insurance Company•Cincinnati, OH

About The Position

This role leads the learning and development strategy and execution for Business Data & Analytics (BD&A), shaping how BD&A builds the skills, knowledge and learning experiences needed to advance critical capabilities across data, analytics, AI, product management and insurance business knowledge. It supports employees at all stages of their careers—from early talent to leadership—by partnering closely with leaders, HR and technical teams to ensure development programs are aligned to evolving business priorities and workforce needs.

Requirements

Bachelor’s degree (business, HR, analytics, or related field preferred)
5+ years in learning, development, or talent development with an understanding of diverse adult learning methods and mechanisms (video, podcasts, online tutorials, and more)
Strong communication, collaboration, and facilitation skills
Ability to navigate ambiguity and translate strategy into action
Experience working with cross-functional teams and stakeholders
Knowledge of insurance operations and business processes
Familiarity with data, analytics, and AI concepts
Experience in instructional design, including designing upskilling or capability-building programs
Experience with learning development and business technical tools (ie. Vyond, Copilot, LinkedIn Learning, or similar)
Ability to translate technical concepts into business-focused learning
High emotional intelligence and ability to engage effectively with various stakeholders

Responsibilities

Develop and execute a forward-looking learning strategy aligned to BD&A priorities
Translate business goals into targeted capability-building initiatives
Partner with HR and BD&A leaders to identify skill gaps, assess and prioritize development needs, and define capability-building priorities (data, AI, insurance knowledge, product management, customer experience, LEAN, etc)
Build and manage a structured upskilling roadmap across BD&A
Design and deliver targeted learning programs, communications, and practical learning pathways that enable sustained capability growth and ensure achievement of development initiatives
Ensure programs are scalable, aligned, and focused on real-world application
Contribute to BD&A talent strategy by connecting skill development, workforce readiness, and evolving business needs
Lead intern and early talent programs to build future pipeline from recruitment through completion of term
Enhance onboarding and development experiences for new hires
Partner and collaborate across and with BD&A, HR, IT, and business teams to ensure alignment of learning efforts and/or to deliver programs that are enterprise-wide
Champion a strong learning culture that encourages continuous development, knowledge sharing and practical application of new skills