Learning & Development Business Analyst

ZipStaff • Louisville, KY

2d • Remote

About The Position

ZipStaff is seeking an experienced Learning & Development Business Analyst to support a large-scale Learning Management System (LMS) transformation for a major global industrial and building-technology organization. You will partner with Learning & Development, Technology, Operations, and LMS vendors to define requirements, evaluate current processes, design future-state solutions, and coordinate functional testing. This role bridges business and technical teams and is critical to a successful LMS transition.

Requirements

• Bachelor’s degree in Business, Information Systems, Learning & Development, Human Resources, Education, or a related field.
• 3+ years of experience as a Business Analyst, Systems Analyst, Process Analyst, or similar role.
• Experience implementing, administering, or supporting a Learning Management System (LMS) or a comparable enterprise platform.
• Demonstrated experience gathering and documenting business requirements.
• Experience developing and executing functional and UAT plans.
• Strong process-mapping and business-process-improvement skills.
• Excellent communication and stakeholder-management abilities.
• Ability to translate business needs into functional requirements for technical teams.
• Must be legally authorized to work in the United States without sponsorship now or in the future.

Nice To Haves

• Prior LMS transformation or enterprise software deployment experience.
• Experience identifying automation opportunities in L&D / HR administration processes.
• Experience working with LMS vendors during implementation.

Responsibilities

• Gather, document, and maintain business requirements, user stories, process flows, and functional specifications.
• Document current-state and future-state business processes.
• Analyze current workflows and conduct time studies to identify process-improvement and automation opportunities.
• Partner with business stakeholders, technology teams, and vendors to design and implement scalable solutions.
• Develop and execute functional testing, integration testing, and user acceptance testing (UAT).
• Validate system functionality, track defects, and support issue resolution.
• Assist with data validation, migration activities, and implementation readiness.
• Support development of operational processes and standard work for the future LMS environment.
• Support change readiness across the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level