Learning & Development Assistant

The Bank of Missouri•Perryville, MO

About The Position

The Learning & Development Assistant supports the planning, coordination, and administration of organizational training and development under the supervision of the L&D Supervisor. The role helps organize training initiatives and align them with organizational goals, working with the L&D team and colleagues across the bank. The assistant administers the BAI, JHA University, and Red Channel learning management systems, supports the annual compliance training plan, audits training assignments, tracks completion, and prepares accurate data and reports for internal and external auditors. The role also coordinates training and development opportunities, supports employee onboarding and career-path resources, assists with education assistance administration, and helps maintain team workflows and projects. Additional duties include coordinating the bank condo’s guest stays and helping communicate and document employee and school graduations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • At least 2 years of experience in employee training and/or other human resources roles.
  • Ability to perform each essential duty satisfactorily.
  • Knowledge, skills, and abilities representative of the role’s listed requirements.

Responsibilities

  • Learn and serve as the subject matter expert for the BAI, JHA University, and Red Channel learning management systems.
  • Assign training to new hires and manage user profiles, internal role transfers, development courses, regulatory changes, and annual compliance assignments.
  • Support the creation and execution of the annual compliance training plan for bank employees.
  • Audit assigned training throughout the year, track audit findings, and help mitigate compliance training gaps.
  • Send reminders near year-end to help ensure annual compliance training is completed.
  • Review audit requests, collect requested data, run reports, and compile accurate and complete information for internal and external auditors.
  • Identify efficiencies in learning management systems, stay informed about system changes, support effective system use, and share findings with the L&D Supervisor.
  • Recommend, coordinate, and track employee attendance at internal and external webinars and training courses.
  • Partner with HR Business Partners to collect data for personal assessments, including IDPs, StrengthsFinder, True Colors, and succession planning.
  • Communicate external training opportunities to bank employees.
  • Support new-hire onboarding by following up during the first week and at 30 days, responding to questions or needs, and assisting with orientation and onboarding sessions.
  • Support career-path resources by assigning workbooks to new team members, setting permissions, and troubleshooting links.
  • Manage bank condo stays, including scheduling, welcoming guests, communicating unit rules, ensuring checkout, and coordinating cleaning with the contact owner.
  • Assist with communicating and documenting high school and banking school graduations, including writing items for Connections.
  • Help communicate and administer the Education Assistance program, collect materials, document details, and process reimbursements in accordance with the policy.
  • Help keep the L&D team organized and efficient.
  • Assist with educational sessions, manage workflows within Xperience, and support other projects and tasks as needed.
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