DMV Learning Consultant

Kyndryl•Phoenix, AZ

19h•Remote

About The Position

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. The Role Your role As a Learning Consultant, you will partner with customers to shape, design, and deliver learning solutions that directly support business and workforce outcomes. This role focuses on understanding customer strategy, translating needs into practical learning programs, and guiding delivery through close collaboration with learning specialists and delivery teams. Success is measured by the relevance, adoption, and impact of learning initiatives on customer goals.

Requirements

5+ years of experience consulting with customers on learning, talent, or workforce development initiatives
Ability to translate business and stakeholder needs into structured learning solutions
Experience supporting the design or delivery of blended learning programs, such as virtual, classroom, or digital formats
Experience working with cross-functional teams to deliver learning or development solutions
Ability to review learning metrics and reports to evaluate outcomes and recommend improvements
Clear experience facilitating discussions with customers and subject matter experts
Working knowledge of learning tools, platforms, or learning program delivery models

Nice To Haves

Experience in learning and development, organizational development, or talent-related consulting
Familiarity with instructional design principles or learning experience design
Experience supporting large or complex learning programs across multiple stakeholder groups
Exposure to performance support tools, job aids, or technical documentation
Background working in enterprise or technology-focused environments

Responsibilities

Partner with customers to understand business objectives, capability gaps, and learning priorities
Recommend learning strategies and solutions that support technical and non-technical skills development
Facilitate the design and deployment of learning programs aligned to customer goals
Act as the primary link between customers and internal learning pillars to enable effective delivery
Guide learning engagements from scoping through delivery, ensuring expectations and outcomes are clear
Review learning metrics, reports, and feedback to assess effectiveness and inform recommendations
Collaborate with interdisciplinary teams, including instructional designers, developers, and subject matter experts
Stay current on learning tools, methodologies, and external trends to inform solution design