Learning Center Manager- Redwood City

Think Zone•Redwood City, CA

6d•Onsite

About The Position

Think Zone is seeking a Learning Center Manager for its Redwood City location. This role involves taking ownership of the center, ensuring a positive experience for students, families, and tutors. The manager will be actively involved in connecting with parents, supporting students, leading tutors, resolving daily challenges, and driving center growth. A background in traditional management is not required; strong organizational skills, people skills, initiative, and a desire for leadership development are key. The position is approximately 35 hours per week and works 48 weeks per year, with four scheduled weeks off annually (July 4th week, Thanksgiving week, Christmas week, and New Year's week). This role offers opportunities for career advancement within the company, with a potential growth path from Center Manager to Regional Manager and Regional Director. Training, ongoing feedback, and support will be provided to develop skills in operations, people management, customer experience, and business growth.

Requirements

Bachelor’s degree
Strong communication and interpersonal skills
Organized and comfortable balancing multiple responsibilities
Proactive and willing to take ownership
Comfortable communicating with parents and families
Enjoys working with children and supporting a team
Available for full-time, in-person work in Redwood City

Nice To Haves

Experience in education, tutoring, customer service, operations, sales, or team leadership is helpful
Previous learning center management experience is not required
Potential and motivation to grow into a strong leader

Responsibilities

Welcome students and families and create a positive center experience
Build relationships with parents and regularly communicate about their child’s experience
Help prospective families learn more about Think Zone and find the right program
Follow up with trial students and support the enrollment process
Manage daily center operations, schedules, and classroom needs
Coordinate tutors and ensure classes are properly supported
Maintain an organized, welcoming, and professional learning environment
Handle day-to-day questions and solve issues as they come up
Support local marketing and community outreach
Build relationships with nearby schools, families, and community organizations
Participate in events and other enrollment initiatives
Work with the broader Think Zone team to identify opportunities for growth
Help recruit, onboard, and train tutors
Provide ongoing support, coaching, and feedback
Coordinate schedules and team communication
Build a positive and accountable center culture