Learning Center Assistant - FWS

Onondaga Community College•Syracuse, NY

1d•Onsite

About The Position

The Learning Center Work Study Aide provides general support to students and staff of the Learning Center as well as the English Language Institute. This position is temporary and part-time (typically between 5-15 hours per week). Some work study aides in the Learning Center will be assigned to office roles, while others may tutor students, provided they meet the same academic requirements as our peer tutors.

Requirements

Must have a valid FAFSA on file
Must have a financial need, as demonstrated by the FAFSA
Must be matriculated into a program
Attending at least half-time (6 credit hours)
Maintain satisfactory progress (SAP) towards the completion of their program
Current student in good standing at OCC

Nice To Haves

Have a written recommendation from a professor or college employee.
Have prior experience in customer service and working with the public.
Must enjoy working with diverse populations including those learning the English language.
Multilingual students are encouraged to apply.

Responsibilities

Greet students in the Learning Center in a friendly, courteous, welcoming manner.
Use a computer to follow a schedule of appointments.
Assist students in scheduling tutoring appointments.
Assist students in signing-in for tutoring appointments.
Answer phones and take messages.
Assist students in signing out laptops and calculators.
Maintain the confidentiality of students using the Learning Center Services.
Participate in periodic training and staff meetings.
Tutor students in course(s) that you have been approved to tutor (if academically eligible).
Perform related work as required.