Learning and Performance Lead (Instructional Designer)

New England Donor Services•Waltham, MA

7h•Hybrid

About The Position

Please note: We are currently interviewing for our next New Hire Orientation starting the week of March 30th, 2026. Ready to make a difference every day and develop the team that saves and heals lives through organ, eye, and tissue donation? Are you a dynamic , learning and development professional who is dedicated to creating innovative training solutions and is driven by their passion for helping others develop the skills they need to be effective and engaged in their roles? Join us as a Learning and Performance Lead and help shape the future of education and employee performance at NEDS! What You’ll Do Design & Innovate : Create dynamic, interactive learning experiences utilizing technology such as AR, VR, and AI. Collaborate & Lead : Partner with leaders and subject matter experts to deliver training that drives competency and engagement. Manage & Optimize : Assist in overseeing learning plans, track progress, and ensure compliance through our Learning Management System (LMS). Stay Ahead : Explore new trends and technologies to keep our learning programs fresh, immersive, and effective Why You’ll Love It Here Impactful Work: Every training and performance solution you design helps us meet our mission of saving and enhancing lives through donation. Innovation: Work with the latest technologies such as AR, VR, and AI to create next-level learning experiences. Flexibility: Office-based with remote work options. Culture: Join a mission-driven team that values collaboration, growth, and helping others develop the skills they need to fuel our mission

Requirements

A creative instructional designer with strong foundational knowledge of adult learning principles.
Tech-savvy and comfortable with tools like Articulate 360, Microsoft Office suite, LMS platforms, and emerging technologies.
Strong communicator who thrives in a collaborative environment.
Bachelor’s degree in education, instructional design, related field or equivalent clinical training or Organ Procurement Organization (OPO) experience.

Responsibilities

Create dynamic, interactive learning experiences utilizing technology such as AR, VR, and AI
Partner with leaders and subject matter experts to deliver training that drives competency and engagement
Assist in overseeing learning plans, track progress, and ensure compliance through our Learning Management System (LMS)
Explore new trends and technologies to keep our learning programs fresh, immersive, and effective