Learning and Development Specialist

Weis Markets • Sunbury, PA

2d • Onsite

About The Position

The Learning & Development Specialist is responsible for planning, designing, developing, implementing, and evaluating training programs for retail and non-retail associates. This role collaborates across the organization to identify performance gaps and create customized learning solutions that enhance skills, improve productivity, and positively impact business results and customer service.

Requirements

• Experience in instructional design and facilitation.
• Strong knowledge of adult learning theory and ISD models.
• Familiarity with blended learning strategies and virtual facilitation.
• Proficiency in LMS platforms and eLearning tools.
• Excellent communication and project management skills.
• Experience in a retail grocery environment.
• Strong organizational skills: ability to prioritize effectively.
• Ability to manage multiple projects in a fast-paced environment.
• Demonstrated collaboration and partnering skills.
• Highly developed analysis and problem-solving skills.
• Strong analytical skills for evaluating training effectiveness.
• Ability to work independently as well as collaboratively.
• Ability to interact well with all levels of the organization.
• Strong facilitation skills.
• Customer service oriented.
• Bachelor’s degree in education, human resource management, business administration or a related field.
• At least two (2) years of experience working in a retail environment.
• Knowledge of Workday Learning, Articulate Rise 360, Articulate Storyline 360 and Adobe Captivate.

Responsibilities

• Conduct assessments through surveys, observations, interviews, and consultations with managers to identify knowledge gaps and learning objectives.
• Partner with subject matter experts, department managers, and operational teams to ensure content correctness and that the training aligns with business needs.
• Develop facilitator-led workshops, blended learning, LMS modules, job aids, and other materials using adult learning principles and ISD models.
• Use tools like Articulate, Captivate, PowerPoint, and LMS platforms for eLearning modules.
• Deliver training programs for management and non-management associates using interactive methods such as presentations, group discussions, and hands-on exercises.
• Prepare field HR managers and supervisors to conduct training sessions; monitor and provide feedback on facilitation quality.
• Conduct Level 1–4 evaluations to measure learning transfer and ROI.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level