Learning and Development Specialist

Polk Mechanical Company•Grand Prairie, TX

10d

About The Position

This role is responsible for coordinating and delivering learning and development programs, managing the Learning Management System (LMS), and collaborating with various stakeholders to ensure program effectiveness and continuous improvement.

Requirements

Bachelor's Degree
4+ years of experience in learning & development, workforce training, HR operations, or a related field.
Demonstrated experience coordinating and supporting training programs across multiple stakeholders.
Experience facilitating training sessions in-person and/or virtually.
Proficiency with LMS platforms and Microsoft Office Suite.
Strong organizational and time-management skills; ability to manage multiple programs and priorities simultaneously.
Strong communication and interpersonal skills; ability to build trust across departments and levels.
Facilitation skills; ability to engage diverse learner groups in a variety of formats.
Ability to use data and feedback to evaluate and improve training program effectiveness.
Detail-oriented with a commitment to accuracy in data, records, and reporting.
Collaborative and service-oriented approach; committed to enabling team and learner success.

Responsibilities

Coordinate assigned programs end-to-end, including scheduling, logistics, participant communication, and post-program follow-up.
Maintain accurate program records, rosters, and completion data in the LMS.
Monitor program effectiveness through participant feedback and completion data; surface recommendations for improvement.
Partner with subject matter experts, operations leaders, and cross-functional stakeholders to support program delivery.
Facilitate assigned training sessions in-person and/or virtually, adapting approach to the audience and content type.
Support onboarding and orientation programming as assigned.
Represent L&D professionally in all facilitation and participant-facing interactions.
Assign, track, and report on learning activity for assigned programs using the LMS.
Maintain data integrity for assigned program records within the LMS.
Collaborate with the LMS Administrator to troubleshoot learner access issues and ensure accurate reporting.
Contribute to L&D team planning, reporting, and operational process improvement.
Partner with Instructional Designers to support content updates and program refreshes.
Represent L&D in cross-functional meetings related to assigned program areas.