Learning and Development Manager

Fogo de Chão • Addison, TX

1d • Onsite

About The Position

The Learning and Development Manager creates, updates, and maintains training content for domestic restaurant positions and international franchise partners. The role develops a range of learning materials—including paper-based, instructor-led, video-based, e-learning, interactive courses, webinars, and presentations—in alignment with brand guidelines and company language. It also supports culinary innovation, seasonal rollouts, standards updates, recipe management, and learning management system administration. The role partners with multimedia staff, subject matter experts, and project sponsors to keep training accurate and current, and applies instructional design practices from needs assessment through evaluation.

This position is fully on-site at Fogo de Chão’s Addison, Texas office. Travel is negligible. Compensation is commensurate with experience and qualifications. Medical, dental, and vision insurance are available to full-time team members beginning the first of the month following their start date. Company-paid life insurance and short-term disability are provided where allowed, along with voluntary benefits including critical illness, hospital indemnity, and accident coverage.

Requirements

• Bachelor’s degree in Communication or equivalent work experience.
• Advanced proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Publisher.
• Proficiency in Adobe software, including Acrobat Pro, InDesign, and Photoshop.
• Ability to work independently on assignments.
• Ability to work collaboratively as a team member.

Nice To Haves

• Two or more years of instructional design or internal communication experience.
• Spanish or Portuguese language skills.

Responsibilities

• Create and update training content for front- and back-of-house restaurant positions, including paper-based, instructor-led, video-based, and e-learning courses; recommend changes for domestic new-hire training programs.
• Translate, create, maintain, and distribute new-hire training content for international franchise partners.
• Plan and develop e-learning content, including videos, interactive courses, webinars, and presentations, aligned with brand guidelines and company language for domestic and international new-hire programs.
• Design and maintain training tools for culinary innovation, seasonal rollouts, and standards-alignment updates.
• Administer the DayMark (Menu Pilot) recipe management system, including managing updates and improving recipe-management processes and systems.
• Assist with administration of the O’Lacador Learning Management System.
• Use advanced communication practices and techniques for learning and development initiatives.
• Partner with the Multi-Media Manager, subject matter experts, and project sponsors to ensure training content is current and accurate.
• Apply established instructional design methodologies through needs assessment, analysis, design, development, implementation, and evaluation.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Company-paid life insurance
• Short-term disability
• Voluntary critical illness coverage
• Voluntary hospital indemnity coverage
• Voluntary accident coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Manager