Learning and Development Coordinator for Central Admin in NE Portland

The Oregon Clinic•Portland, OR

4d•Hybrid

About The Position

Join The Oregon Clinic as a full-time Learning and Development Coordinator (Hybrid/Remote) and make an impact in patient-focused healthcare. This role is based in our Central Administration office in NE Portland, with hybrid/remote work options available after training. The ideal candidate will live in Portland or SW Washington. You will work alongside a collaborative team, contributing to our mission of delivering world-class care with kindness and empathy. This position offers variety, combining learning design, project and event coordination, technology, and relationship-building to bring learning programs to life. Your primary duties will involve using excellent customer service and communication skills to coordinate L&D projects, manage leadership development programs, design and build eLearning materials, administer the LMS, and coordinate training initiatives for new employees, providers, and leaders.

Requirements

Minimum of two (2) years working in the adult education field is required.
Bachelor’s Degree in Education, Business, or relevant experience may be substituted.
Exceptional organizational skills, attention to detail, follow-through, communication, and presentation abilities.
Genuine interest in learning and development and helping others grow.
Demonstrated ability to initiate, work independently, and effectively multitask.
Excellent attendance and work ethic.
Positive attitude, friendly, personable, and desire to be a team player.
Ability to communicate professionally and effectively with patients, physicians, and other team members.
A commitment to patient-focused care, privacy, and safety.

Nice To Haves

Experience in healthcare is a plus!
Experience with learning management system(s) (LMS) is strongly preferred.
Experience in developing training is preferred.
Experience with Articulate Rise/Storyline or similar eLearning authoring tools is preferred.
Experience in event coordination and project management is a great plus!

Responsibilities

Coordinate Learning and Development (L&D) projects, including scheduling meetings, collaborating with subject matter experts, tracking action items and timelines, and following up to keep work moving forward.
Coordinate our ongoing leadership development program, including monthly LEAD sessions and biannual in-person leadership events, managing scheduling, presenters, communications, materials, registration, attendance, and event logistics.
Design, build, and maintain engaging eLearning and training materials using Articulate Rise/Storyline, partnering with subject matter experts to translate content into effective learning experiences.
Coordinate training programs from planning through delivery, including timelines, learner communications, enrollment, materials, logistics, follow-up, and evaluation.
Administer and support the Learning Management System (LMS), including course setup, assignments, learner support, completion tracking, reporting, and troubleshooting.
Manage multiple L&D projects and initiatives, maintaining project plans, deadlines, documentation, and follow-up to keep deliverables moving forward.
Coordinate new employee, provider, and leader learning initiatives, including training schedules, resources, communications, and required learning.
Create and maintain training resources, including facilitator guides, job aids, presentations, eLearning courses, and learner communications.
Track participation, completion, feedback, and learning data to evaluate programs and identify opportunities for improvement.
Other duties as assigned.