Learning and Development Business Partner Sr. Associate

RSM US LLP•Toronto, ON

3d•CA$74,500 - CA$108,000•Hybrid

About The Position

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Learning & Development strives to advance a culture of continuous, self -directed development where high quality, relevant learning opportunities are available where you need it and when you need it. We develop core competencies in our people that are essential to being a First-Choice Advisor. Our Business Partner teams are key strategic partners with the business areas they support. The Learning and Development Business Partner Senior Associate (senior associate) will support the identification and development of learning and performance-related business initiatives. This includes working closely with the Business Partner Manager, key stakeholders and subject matter experts in analyzing, designing, developing, implementing, and evaluating the business’ talent development plan. Primary responsibilities include conducting needs assessments, designing learning curriculums, and working with subject matter experts to develop content - all of which include education, experiences, exposure and environment. The senior associate will also work on special projects related to the Business Partner’s learning strategy as well as firm initiatives that support the firm, talent, and Learning and Development strategies. This position will work closely with the broader Learning & Development team to ensure one firm needs are addressed (consistency across Business Partners, as appropriate), as well as leveraging instructional design and technological solutions. Coordination with various departments and other resources within the organization is required.

Requirements

Bachelor's degree or equivalent experience
Proficiency with PowerPoint, Word, Excel and SharePoint
Basic knowledge of instructional design principles
Strong skills in Interpersonal and communication (verbal and written)
Strong skills in Problem solving
Strong skills in Organizational and time management
Strong skills in Project management
Ability to respond and be adaptable to changing priorities
4+ years relevant experience
Practical knowledge of learning implementation and employee development
Managing projects and stakeholders
Client service and issue resolution
Compiling and reviewing data to recommend business decisions
Ability to work with individuals from multiple levels within the organization.
Ability to manage multiple projects, plan project timelines, and lead projects to completion
Ability to provide and receive feedback

Nice To Haves

Degree in education, instructional design, human resource development, or related area
Master's degree
CPA a plus
Intermediate knowledge of instructional design principles
Evaluation design and assessment skills
Content knowledge in or experience working with experts in assurance, tax or consulting
Facilitation/presentation skills
Experience in instructional design
Experience in professional services industry

Responsibilities

Gathers data and conducts initial analysis on data to offer insights or recommendations on solution effectiveness or other decisions.
Provides critical leverage in advising, developing, planning, executing, and evaluating the practice and program curriculum to support the Firm, business partner, talent, and learning strategies.
Serving as a learning advisor to leaders, subject matter experts, curriculum owners, and developers to uncover and define learning needs and design appropriate learning and development solutions that address the needs of the business.
Leading project teams.
Working closely with key stakeholders to support the overall success of the learning and development plans.
Partnering with a resource manager to plan and coordinate Learning & Development resources and utilization
Observing training, reviewing facilitator and program evaluations.
Summarizing, providing feedback and offering creative solutions for enhancements, as appropriate.
Responsible for creating and executing a project plan including the development of timelines in sufficient detail to meet established deadlines, course goals, and NASBA requirements.
Resolves and/or escalates issues in a timely fashion.
Works closely and collaborates with other senior associates on topics common to all Business Partners and/or Learning & Development as a whole.
The Learning & Development senior associate team identifies issues and opportunities for common understanding, recommends and implements best practices, works on learning projects either as self-identified or assigned by the Learning & Development Leadership team and creates a sense of unity and teamwork within the Learning team as a whole.
Other duties as assigned.