Learning Administrator

City of Edmonton•Edmonton, AB

4d•CA$46,933 - CA$58,280•Hybrid

About The Position

The Training Administration Team has an opening for a highly motivated and organized individual to provide administrative support, in a fast paced team environment, for Corporate Training Initiatives. In this role you will act as the first point of contact for all organizational and development inquiries.

Requirements

Completion of the 12th school grade or GED including business subjects with emphasis on general office practices or completion of an appropriate certificate program from an approved business school/college
Minimum 2 years office administration experience including, diversified word, information processing, and customer service
Ability to handle difficult and challenging situations with professionalism
Proficient and accurate typing skills including spelling, grammar, punctuation and formatting
High level of organization with the ability to understand and manage multiple tasks with different priority levels from multiple people under tight deadlines
Intermediate to advanced knowledge in Microsoft Office and Google applications
Exemplary time management and adaptation skills
Excellent customer service, interpersonal and communication (verbal and written) skills needed
Ability to deal with confidential information with a high degree of judgement and discretion

Nice To Haves

Experience with Learning Management Systems and software

Responsibilities

Be the first point of contact for corporate learning and development inquiries
Coordinate the day-to-day administration and logistics of corporate learning, training initiatives, and Learning Management System continuity
Interact with partners both internally and externally to troubleshoot and assist/respond to inquiries in a timely manner
Manage the two email inboxes for the Learning Management System
Work with Program Managers to schedule and confirm course dates for training and courses offered
Assist employees and external vendors with registration requests and inquiries
Book training rooms and manage schedule
Maintain the area's records management system, computer inventory and resource materials
Prepare detailed internal account reconciliations and external invoice reconciliation
Ensure ongoing maintenance of training rooms and audiovisual equipment
Collaborate to prioritize high volume of requests and inquiries
Perform other related duties as required