Leadership

Allstar Pizza & More•Clute, TX

About The Position

Leadership team members support daily operations, guide team members, maintain Allstar standards, and help ensure the business operates effectively during assigned shifts. The role carries operational authority and key-holder responsibilities but does not require ownership of a specific department. Once properly trained and approved, leaders may direct shift operations, assign tasks, address routine guest concerns, and open or close the facility. Hiring, termination, formal disciplinary action, compensation decisions, and policy changes require authorization from Captains or ownership. The position calls for dependability, punctuality, operational knowledge, accountability, professional communication, strong cleanliness and food-safety standards, initiative, problem-solving, positive leadership, and teamwork. Allstar describes itself as a fast-growing, community-focused restaurant brand committed to exceptional food, guest experiences, and developing leaders from within.

Requirements

Dependability and punctuality.
Strong operational knowledge.
Consistent accountability.
Professional communication.
Excellent cleanliness and food-safety standards.
Initiative and problem-solving.
Positive leadership and teamwork.

Responsibilities

Oversee daily operations during assigned shifts.
Delegate tasks and maintain team productivity.
Provide support across all departments.
Resolve routine guest concerns and make operational decisions within company guidelines.
Serve as an authorized facility key holder and complete opening and closing procedures.
Verify proper cash handling and facility security.
Ensure cleaning and closing checklists are completed.
Report equipment, maintenance, and safety concerns.
Lead by example through professionalism and accountability.
Coach and support team members, reinforce company policies and expectations, and address minor performance issues through immediate coaching.
Escalate serious concerns to Captains or ownership.
Ensure food-safety and sanitation procedures are followed.
Monitor food quality, guest experience, and order accuracy.
Conduct restaurant and Arena walkthroughs and verify assigned cleaning responsibilities are completed correctly.
Maintain a safe, organized, and productive work environment.
Provide shift updates, report operational concerns, and communicate staffing and performance issues.
Support Captains with operational priorities and ensure effective communication between shifts.