Leadership

ALLSTAR PIZZA & MORE LLC•Clute, TX

12h•$10 - $13

About The Position

Leadership team members support daily operations, guide team members, maintain Allstar standards, and ensure the business operates effectively during assigned shifts. The position carries operational authority and key-holder responsibilities without requiring ownership of a specific department. Leaders may direct shift operations, assign tasks, address routine guest concerns, and open or close the facility once properly trained and approved. Hiring, termination, formal disciplinary action, compensation decisions, and policy changes require authorization from Captains or ownership. Leadership team members are expected to demonstrate dependability and punctuality, strong operational knowledge, accountability, professional communication, excellent cleanliness and food safety standards, initiative, problem-solving, positive leadership, and teamwork. At Allstar, leaders are trusted to protect standards, support the team, and take ownership of the guest experience.

Requirements

Dependability and punctuality.
Strong operational knowledge.
Consistent accountability.
Professional communication.
Excellent cleanliness and food safety standards.
Initiative and problem-solving.
Positive leadership and teamwork.

Responsibilities

Oversee daily operations during assigned shifts.
Delegate tasks and maintain team productivity.
Provide support across all departments.
Resolve routine guest concerns.
Make operational decisions within company guidelines.
Serve as an authorized facility key holder.
Complete all opening and closing procedures.
Verify proper cash handling and facility security.
Ensure cleaning and closing checklists are completed.
Report equipment, maintenance, and safety concerns.
Lead by example through professionalism and accountability.
Coach and support team members.
Reinforce company policies and expectations.
Address minor performance issues through immediate coaching and escalate serious concerns to Captains or ownership.
Ensure food safety and sanitation procedures are followed.
Monitor food quality, guest experience, and order accuracy.
Conduct restaurant and Arena walkthroughs.
Verify assigned cleaning responsibilities are completed correctly.
Maintain a safe, organized, and productive work environment.
Provide shift updates and report operational concerns.
Communicate staffing and performance issues.
Support Captains with operational priorities.
Ensure effective communication between shifts.