Leadership Development Program

Griffis Residential•Denver, CO

13d•Hybrid

About The Position

The Leadership Development Program (LDP) is a 12-month program designed to train Associates in various aspects of running a multi-million dollar business within the property management sector. The program includes three rotations where Associates will work with Leasing Consultants, Assistant Community Managers, and Community Managers. LDP Associates will gain knowledge in sales, customer service, budgeting, pricing, financial forecasting, maintenance, and general management skills. The program aims to create exceptional living experiences for residents by fostering community and delivering outstanding customer service.

Requirements

Ability to travel to support new acquisitions in other markets as needed
Previous experience in customer service
Must have reliable transportation since travel is required to various local Griffis properties throughout the program
Strong ability to communicate effectively with others
Commitment to providing exceptional service and creating positive guest experiences
Proven ability to take ownership of tasks, anticipate needs, and act proactively
Ability to effectively prioritize multiple tasks
Ability to quickly adjust to new teams, communities, and changing assignments while remaining effective and professional
Demonstrated commitment to valuing diversity and contributing to an inclusive work environment
Proven dependability and reliability

Nice To Haves

Bachelor's degree, related to operations and/or customer service
Have an interest in Property Management, Hospitality, or Business Operations and Management

Responsibilities

Work closely with community teams to answer inquiries and manage resident accounts
Show apartments to prospective residents and oversee the customer journey
Manage resident relationships and accounts
Shadow Community Managers and learn how to manage capital projects, operating plans and financial forecasting, investor and owner reporting, and employee engagement
Handle day-to-day office tasks, including answering phones, preparing for tours and move-in’s, and any other leasing responsibilities
Learn and utilize multiple online platforms and software tools used in leasing and property management
Successfully complete assigned tasks and projects
Travel to communities of various sizes to allow for additional development
May be assigned leadership opportunities for tasks and projects

Benefits

Rental Discount of 50%
Onsite Associate Bonus Program. Including a quarterly bonus of up to $2,000 per year based on online reputation, retention bonus program, and occupancy bonus program with bonuses starting at $175 per lease.
11 paid holidays per year including floating holidays
Up to 16 hours of volunteer time off
Minimum of 120 hours (3 weeks) of paid time off (PTO) accrual starting immediately for new hires
Griffis Residential 401K Retirement Savings Plan with company match up to 4%
Medical insurance program options
Dental insurance
Vision insurance
Flexible Spending Accounts and Health Savings Accounts
Company paid Basic Life/AD&D insurance for Associate (1x your annual base earnings up to a maximum of $350,000)
Voluntary Life/AD&D insurance for Associate, spouse, and children
Company paid short and long term disability program
Group accident insurance, critical illness insurance, hospital care plan
Employee Assistance Program (EAP)
Paid New Parent Leave (up to 6 weeks of 100% wage replacement for primary caregivers and 2 weeks 100% wage replacement for secondary caregiver)
Generous tuition reimbursement up to $5,250 per year
Associate Referral Award Program of $1,000
PTO Donation Program
PTO Exchange for Student Loan Repayment Program
Wellness Program including reimbursement for fitness and mindfulness memberships/subscriptions
Associate discount program for travel, hotels, cell phones, pet insurance, and everyday items
Associate Recognition Programs