Leader In Training (part-time)

Santa Rosa Plaza•Santa Rosa, CA
•Onsite

About The Position

The Leader in Training (LIT) and Floor Leader helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The position performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The role works directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. The position has no supervisory responsibilities. The listed estimated compensation range is $19–$21 per hour, including base pay plus sales commission; final offers depend on factors such as skills, experience, location, and qualifications. The role provides Guest service and sales, supports Teammate recruiting, training, and development, manages visual merchandising zones, and performs store operations. The work takes place in a retail store, typically with a moderate noise level. The schedule may be flexible and include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.

Requirements

  • High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
  • Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
  • Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
  • Ability to stand, walk, use hands to handle or feel items, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasionally able to sit.
  • Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
  • Required vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.
  • Ability to perform sales and customer-service duties, use store tools and procedures, and support visual merchandising, Loss Prevention, and store operations.

Responsibilities

  • Greet Guests, provide attentive and knowledgeable service, answer questions, recommend merchandise, and help Guests find products that meet their needs.
  • Create a wardrobing experience by anticipating Guest needs, suggesting additional items, demonstrating products, and sharing product knowledge and sales education.
  • Meet personal sales-per-hour, average sales, and total net sales goals; contribute to sales and Guest loyalty performance, including fit appointments, Buckle credit card, and Guest Connect.
  • Use the Sales Presentation Guide daily, maintain knowledge of current promotions and store policies, and support Teammates’ sales presentations and Guest relationships.
  • Recognize recruiting opportunities and help lead, direct, motivate, train, and educate new Teammates on accountability, shift orientation, Loss Prevention, and sales presentation standards.
  • Maintain a positive floor culture, demonstrate the dress code and denim showmanship, motivate Teammates to complete daily tasks, and participate in daily setup, training, coaching, and performance reviews.
  • Lead by example during assigned segments by monitoring Guest needs, involving Guests with products, communicating with the Team, and supporting service across store areas.
  • Own and influence product zones through product knowledge, placement, and presentation; track product life cycles and results; assign projects with learning goals; and ensure Teammates follow visual standards and checklists.
  • Recognize merchandising opportunities, communicate recommendations to the Store Manager, give informative and influential store tours, and keep the sales floor sized and new freight appropriately displayed.
  • Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
  • Use the planner and complete opening and closing checklists; recognize security risks and theft; follow Loss Prevention guidelines, including daily bag and purse checks; and execute and teach Point of Sale procedures.
  • Handle calls from the Corporate Office, returns and exchanges, payment procedures, and challenging situations involving Guests or Teammates in accordance with Buckle guidelines.
  • Complete scheduled shifts and cover shifts when needed; provide feedback about merchandise handling concerns; and report policy violations or Teammate and Guest concerns promptly and confidentially through appropriate channels.
  • Keep the store clean, organized, and shoppable; follow Buckle’s Code of Ethics, policies, procedures, and handbooks; and contribute to a positive team spirit and store growth.
  • Perform special projects and other duties as assigned.

Benefits

  • Part-time teammates may be eligible to choose between two medical plans; preventive care is covered at 100%, and plans include virtual care access.
  • 401(k) with traditional and Roth options and discretionary company matching contributions for qualifying teammates, subject to eligibility requirements.
  • Employee Assistance Program offering confidential counseling, wellness coaching, and self-care tools.
  • Paid leave accrues in applicable states, at one hour for every 30 hours worked where required by law.
  • Buckle product discount of 40% and Buckle gift card discount of 25%.
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