Leader In Training (Part-Time)

Buckle•Park City, UT

7d•Onsite

About The Position

The Leader in Training (LIT) and Floor Leader fulfills Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager and Leadership Team, the LIT develops sales, recruits new Teammates, and provides leadership. The position focuses on delivering Guest service and generating sales; helping recruit, train, and develop Teammates; managing visual merchandising and zone ownership; and supporting store operations. The LIT models leadership, maintains store standards, and helps create a positive team culture. This job has no supervisory responsibilities. The role is part-time and is based in a retail store setting. The schedule may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, according to store and business needs. The job requires regular standing, walking, handling items, reaching, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and talking or hearing; occasional sitting; and the ability to lift and maneuver 50 pounds throughout the store and backroom.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to stand, walk, use hands to handle or feel items, reach, climb or balance, jump, stoop, kneel, crouch or crawl, and talk or hear regularly; occasional sitting.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Vision abilities including close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.
Ability to perform the essential duties satisfactorily, with reasonable accommodation where applicable.

Responsibilities

Greet Guests, provide attentive and engaging service, answer questions, recommend merchandise, and help Guests find or obtain products suited to their needs.
Demonstrate product knowledge, communicate current sales and promotions, and support Guests with payment, exchange, return, and security-related questions.
Meet personal sales-per-hour, average sales, and total net sales goals, and use the Sales Presentation Guide to support sales and team presentations.
Support Guest loyalty and sales-building activities, including fit appointments, Buckle credit cards, Guest connections, and expanding product selections using available inventory and search tools.
Build Guest relationships and a client-based business, recognize and communicate Guest levels to the Team, and model showmanship and customer service.
Recognize recruiting opportunities and assist with leading, directing, motivating, training, and educating new Teammates in accountability, shift orientation, Loss Prevention, and sales presentation standards.
Contribute to a positive floor culture; participate in daily setup, training, impacting, and reviewing; use the Performance Tracker; and motivate Teammates to complete daily tasks.
Demonstrate and coach denim showmanship and fit-card practices, develop department results, balance department-manager actions within the assigned segment, and complete mid-week check-ins.
Demonstrate leadership during assigned segments by maintaining awareness of Guests, involving Guests with products, updating fellow leaders and the Team, and obtaining Guest names.
Own and influence product through zone ownership, including product knowledge, placement, presentation, preferences, product life cycle, and weekly checklists.
Recognize merchandising opportunities, assign zones and projects with learning goals, confirm Teammates follow visual standards and checklists, and communicate merchandising recommendations to the Store Manager.
Execute and demonstrate new tools and videos related to zone ownership and provide informative, influential store tours.
Use the planner and complete opening and closing checklists; follow Loss Prevention guidelines, including daily bag and purse checks; and execute and teach Point of Sale procedures.
Handle corporate-office calls appropriately and follow Buckle guidelines and policies for returns, exchanges, payments, Loss Prevention, ethics, procedures, and handbooks.
Complete scheduled shifts and cover shifts when needed; maintain a clean, organized, and shoppable store; and provide feedback about merchandise handling concerns.
Report policy violations and Teammate or Guest concerns to the Store Manager, District Manager, and/or Human Resources in a timely and confidential manner.
Give and receive feedback, support Leadership, promote personal and store growth, maintain professional relationships with Teammates, and perform other assigned duties.