Leader, Hospitality Events

Restoration Hardware•San Francisco, CA

3d•Onsite

About The Position

RH Hospitality is expanding its portfolio of Restaurants within its Design Galleries globally, aiming to blur the line between home and hospitality. The RH San Francisco location is seeking a Leader, Hospitality Events to support and elevate the planning, coordination, and execution of private events. This role is crucial in bringing RH's commitment to quality, taste, and service to life by guiding clients through the event journey, curating thoughtful experiences, and collaborating with Culinary, Service, and Gallery teams to deliver seamless, memorable moments.

Requirements

3+ years of progressive experience in private event sales and execution, ideally within luxury hospitality or fine dining environments.
Demonstrated success executing elevated events and fostering strong client relationships.
Strong organizational and planning skills, with a focus on coordinating detailed event components in a fast-paced environment.
Hands-on approach to service and execution, with a deep commitment to guest satisfaction.
Knowledge of the local market landscape and competitive set.
Proficiency in Microsoft, Adobe, and Google Suite applications.

Nice To Haves

Experience with event management systems such as Tripleseat or similar platforms preferred.

Responsibilities

Serve as the primary point of contact for event inquiries, bookings, and client communication, ensuring a refined and responsive guest experience.
Coordinate all event logistics, including menus, floor plans, vendor needs, timelines, and run-of-show details.
Partner with Culinary, Service, and Gallery teams to ensure alignment and deliver a seamless, elevated event experience.
Oversee event setup, flow, and strike, ensuring all aesthetic and service elements align with RH’s quality and brand standards.
Maintain event calendars, contracts, event orders, financial paperwork, and post-event reporting with accuracy and attention to detail.
Support event sales by generating leads, nurturing client relationships, and driving repeat business.
Track event revenue and support location leaders in achieving operational and financial goals.