Leader, Business Intelligence

Cisco•Austin, TX
•$155,500 - $226,800

About The Position

Cisco is seeking an Americas Business Intelligence & Analytics (BIA) Leader to set the vision, direction, roadmap, and success behaviors for the BIA organization supporting Americas Sales Strategy, Planning, and Operations (SP&O). The team drives data strategy, executes operational initiatives, and partners closely with Sales Leadership, CETO, Revenue Intelligence, Finance, Business Operations, and other cross-functional groups. Reporting to the Senior Director, Strategy and Planning, this leader will advise leadership and coach the BIA team while modernizing business intelligence, owning strategic analytics, driving automation, and delivering field analytics through tools and channels such as Americas PowerBI, Executive Console, and SalesAI Assistant. The role leads Business Analysts, AI Engineers, and Data Scientists in designing the Americas analytical framework and supporting data infrastructure. It also builds the organization’s data modeling and visualization capabilities, applies AI to automate and empower the salesforce, communicates business results and plans to product business units and executive leadership, and aligns cross-functional opportunities with action. The candidate must be located in the East/Central Region. The application window is expected to close on 11/12/2026. The posted starting salary range for U.S. and/or Canada locations is $155,500 to $226,800, excluding incentive compensation, equity, and benefits; applicable ranges vary by location. Cisco describes its work as collaborative and focused on connecting and protecting organizations in the AI era.

Requirements

  • 10 or more years of combined experience in Sales Business Intelligence & Analytics and Operations.
  • Strong business acumen.
  • Minimum bachelor's degree (BA/BS).
  • Experience using Business Intelligence visualization tools such as PowerBI, Tableau, QlikView, Einstein Analytics, or Looker to create and automate enterprise-scale dashboards.

Nice To Haves

  • MBA or equivalent experience.
  • Experience using and implementing Generative AI.
  • Experience building strong visualizations and extensive development experience with PowerBI, Tableau, or other Business Intelligence tools.
  • Familiarity with advanced SQL, Python, DAX, or other BI languages for developing data models and orchestrating data from multiple sources.
  • Experience with Americas territory design, sales structure, business entities and products, and hierarchy, including how roles contribute to success.
  • Experience gathering stakeholder business requirements and needs and turning them into actionable insights.
  • Familiarity with Cisco data systems (SAP Hana, Snowflake, Teradata), CRM systems (SalesForce, Gong), and forecasting systems (NGF).
  • Understanding of AI and automation tools such as Circuit, Cursor, Claude, and Git, and how they can optimize business motions and eliminate pain points.
  • Proven people leadership experience leading large, cross-functional teams.
  • Familiarity with development in an Agile or similar project management framework.
  • Strong communication and influencing skills, experience working with partners at all levels, and familiarity with executive-level content and conversations.
  • Curiosity, flexibility, willingness to take on evolving responsibilities, and a collaborative approach.

Responsibilities

  • Set the vision, direction, developmental roadmaps, and behaviors for success for the Business Intelligence & Analytics organization.
  • Advise leadership and coach the BIA team while modernizing Business Intelligence approaches, owning strategic analytics, driving automation, and delivering field analytics across multiple mediums.
  • Lead Business Analysts, AI Engineers, and Data Scientists in designing the Americas analytical framework and ensuring suitable data infrastructure for delivering insights.
  • Build and empower an organization capable of data modeling, design, and meaningful visualizations.
  • Use AI capabilities to automate, inform, and empower the salesforce.
  • Communicate the business story, including current work and future plans, across product business units and executive leadership teams.
  • Build and strengthen relationships with supporting Cisco organizations, including Finance, CETO, Revenue Intelligence, and Business Operations.
  • Engage proactively with cross-functional teams to understand business strengths and opportunities and align them to action.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with Cisco matching contribution
  • Paid parental leave
  • Short- and long-term disability coverage
  • Basic life insurance
  • Potential Cisco restricted stock unit grants, subject to eligibility and continued employment
  • 10 paid holidays per full calendar year
  • Floating holiday for non-exempt employees
  • Paid day off for employees' birthdays
  • Paid year-end holiday shutdown
  • Four paid personal wellness days
  • Paid vacation or flexible vacation time off, depending on employee classification
  • 80 hours of sick time off on hire and each January 1, with up to 80 unused hours carried forward
  • Additional paid time away may be requested for critical or emergency family issues
  • Optional 10 paid volunteer days per full calendar year
  • Annual bonuses for eligible non-sales employees, subject to Cisco policies
  • Sales incentive compensation for employees on sales plans, subject to the applicable Cisco plan
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